General Manager - Slick City Action Park

General Manager

• Slick City Action Park Innovative Heights Wauwatosa LLC Wauwatosa, WI Job Details Full-time $55,000
• $60,000 a year 14 hours ago Qualifications Community engagement Strategic management Reputation management Guest relations Operations management Sales Inventory management Event coordination Customer service Mid-level Performance management Sanitation procedures Team development Store opening/closing procedures Supervising experience Managing budgets in a finance role Financial operations management Task prioritization Mentoring Managing event budgets Profit & Loss statement Cash management 4 years Associate's degree Profit and loss analysis Team motivation (leadership skill) Safety protocol implementation Stakeholder relationship building Staff development Full Job Description The General Manager is the life-blood of our organization.

An amazing GM takes an average park and makes it a top-performing park. An amazing GM has the opportunity to mentor and uplift young adults within the community and prepare them for success in future endeavors. An amazing GM can promote positivity and safety within the park and community. This job is more than just being a store manager. Executing strategy and driving results at the park level is the key to success at Slick City. Slick City GMs run their businesses like owners and drive company initiatives. This is a full time, salaried position that reports to a Regional Team. The GM will be assigned a park and be responsible for all events, including but not limited to birthday party bookings, T&D, park budget, and reading P&L statements. The GM will be responsible for meeting and exceeding corporate goals in their park, by driving profitability, upholding/adhering to company standards, and putting a consistent emphasis on positive guest experiences. Requirements Associates or Bachelor's degree or equivalent experience. Over four years of experience in a related field Key Responsibilities Enforcing safety and cleanliness Overseeing performance of the team Leading the team to meet and exceed goals while taking responsibility for outcomes Ensuring the best customer service in the region Upholding company and industry safety and sanitation standards Motivating the team to meet company goals and promote a culture of positivity Managing park P&Ls to ensure park's profitability and efficiency Placing an emphasis on positive guest experiences in order to ensure positive traffic year-over-year Enforcing park rules to uphold a safe, family-friendly environment Overseeing operations of the park, including cash and sales control; party management and set-up, inventory management and park opening/closing procedures Being accountable for everything that transpires in the park, including but not limited to sales, safety, cleanliness, and any injuries/incidents that may occur at park Reporting bad news immediately

• always be transparent in your work Deliverables A safe park Positive traffic year-over-year Meeting or exceeding company goals (e.g., birthday parties, membership sales, events) A positive reputation in the community Develop talent within the park Core Competencies and Behavioral Examples/Expectations Urgency
• Execute tasks quickly and efficiently Accountability
• Take responsibility for all events that occur at their park Flexibility
• Be able to adapt to any new task or goal set by corporate Execution
• Prioritize tasks in order of importance and execute them in that order Relationship Building
• Manage relationships with team members and reach out to other GMs in order to learn additional skills so you develop further as a leader Courage
• Firmly but kindly have difficult conversations with team members when they are underperforming, and work to develop a plan of action to rectify the situation Communication
• Keep an open and honest dialogue in order to keep park running smoothly Performance Management
• Manage team performance and ensure that company goals and policies are being met and followed, respectively Talent Management
• Mentor Assistant Managers and Team Members Collaboration
• Work with other GMs and reach out to Regional Team for assistance with projects