Property Manager

Description Top Dane County Workplace 2019-2025 — Join Our Winning Team! Why Horizon?

Award-Winning Culture:

Proud Top Workplace for 7 years running. 40+

Years of Excellence:

Setting industry standards since 1984.

Values-Driven:

Built on honesty, integrity, respect, and compassion.

Strong Benefits:

Health, dental, vision, life, and supplemental coverages (including pet + critical illness).

Generous PTO:

9 paid holidays + PTO to start.

Team-Focused Environment:

Supportive, collaborative, and inclusive.

Growth Opportunities:

Continuous learning and professional development.

Work-Life Balance:

Flexible scheduling to support your life.

Employee Appreciation:

We celebrate effort, achievement, and dedication. What You'll Do Support River Bluff Townhomes (West Bend) and Alta Mira II (Milwaukee) as the friendly, organized, go-to team member who helps the community run smoothly.

Resident Support:

Be the welcoming, helpful presence residents rely on.

Smooth Operations:

Manage admin tasks, assist with leasing, and help coordinate events.

Team Collaboration:

Partner with the maintenance team to ensure the properties are well-maintained and residents receive exceptional service—especially when extra support is needed.

Responsibilities:

Leadership:

Foster a harmonious community atmosphere among residents. Enforce property rules and regulations. Follow up on maintenance requests and repairs.

General Office:

Monitor and report on outside contractors and vendors. Maintain flexible office hours to meet business needs. Respond to voicemails, faxes, and emails within 24 hours during the business week. Answer the property cell phone during business hours. Facilitate resident meetings as needed. Manage laundry money collection monthly. Submit petty cash forms and receipts for reimbursement.

Social Programming:

Manage petty cash as per policy. Organize social committees and plan monthly activities. Host and participate in community events.

Housekeeping and Light Maintenance:

Ensure vacant apartments are show-ready and maintain curb appeal.

Leasing and Marketing:

Implement the annual marketing plan and adjust as needed. Strive for consistent 100% occupancy. Abide by Fair Housing Laws. Conduct outreach marketing in the community. Maintain prospect records and follow up. Host open house events and conduct tours as needed. Conduct application interviews and lease signings. Perform move-in orientations.

Compliance:

Complete and submit required paperwork. Notify the Compliance Department of any policy breaches. Adhere to Horizon's policies and regulations.

Requirements Qualifications:

Prior property management experience preferred. Experience in customer service, leadership, and management. Strong communication skills with diverse groups. Conflict resolution skills. Ability to perform light maintenance and repairs.