GENERAL SUMMARY

: Reporting to the Department Chairperson, the Assistant Professor is responsible for delivering classroom instruction for the Master's in Public Administration program over a 9-month term. Teaching assignments may include day, evening, and/or weekend classes. The faculty member is expected to participate in departmental activities, hold regular office hours, and show evidence of a strong commitment to remain current in mathematics and its instructional program.

DUTIES AND RESPONSIBILITIES

Enforcement of University policies and procedures to ensure compliance with accreditation regulations and industry best practices Participate in departmental budget and requisition preparation process; faculty end-of-semester/year close out processes in keeping with University policies, procedures, and Collective Bargaining Agreements Plan & develop new classes, prepare course materials, exams, assignments and assist in team teaching courses; demonstrate effective teaching strategies

BEHAVIORAL EXPECTATIONS

: Customer Service Orientation. Proactively develops customer relationships by making efforts to listen to and understand the customer (both internally and externally); anticipates and provides solutions to customer needs; giving high priority to customer satisfaction.

Key Actions:

Acknowledges the customer. Clarifies the customer's needs. Meets or exceeds the need. Confirms satisfaction. Listen and empathize. Take responsibility for action. Impact. Creates a good first impression, commands attention and respect, shows an air of confidence.

Key Actions:

Speaks with a confident tone of voice. Maintains an attentive posture. Responds warmly and openly. Dresses appropriately. Initiative. Makes active attempts to influence events to achieve goals; self-starting rather than accepting passively; takes action to achieve goals beyond what is required; being proactive.

Key Actions:

Be proactive. Generate ideas for continuous improvement. Seeks opportunities for personal growth and professional development. Does more than is required. Integrity. Maintains and promotes social, ethical, and institutional norms in conducting internal and external business activities.

Key Actions:

Shares complete and accurate information. Fairly represents department and institution's capabilities. Maintains confidentiality. Adheres to policies and procedures. Meets personal commitments and promises. Teamwork and Collaboration. Works effectively with teams, work groups or those outside formal line of authority (e.g. senior managers) to accomplish institutional goals; takes actions that respect the needs and contribution of others; contributes to and accepts the consensus; subordinates own objectives to the objective of the institution or team.

Key Actions:

Uses relationship skills effectively. Maintains or enhances self-esteem. Listens and responds with empathy. Shares thoughts, feelings, and rationale. Contributes to team or institutional success. Exchanges information freely. Volunteer ideas and help. Builds on the ideas of others. Support decisions publicly and privately. Put team or institutional goals ahead of individual goals.

KNOWLEDGE, SKILLS AND ABILITIES

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Assistant Professor of Public Administration