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UpSide413 - formerly Berkshire County Regional Housing Authority

Housing Search Case Manager

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Job Description

Bilingual strongly encouraged to apply! Please submit cover letter and resume Conduct Housing Based Assessment to best determine the immediate client concerns and/or barriers related to accessing and sustaining housing including, but not limited to: income, employment, housing, food and nutrition, adult education, legal, health, life skills, mental health, substance abuse, family relations, mobility, community involvement/linkages, safety, prevention skills, transportation and domestic violence; Obtain resources and services as requested and/or needed to address barriers to housing as stated above including but not limited to; CORI resolution, credit problems, and assistance with financial applications; Develop partnerships and collaborations with internal and external service providers to ensure client receives comprehensive services within Housing First Framework; Assist client with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed; Maintain on-going relationship with placed clients and/or ensure that they are connected to community supports and services; Make home visits to clients who have obtained permanent housing as needed and/or requested. Develop and implement a housing intake/history with homeless and/or at-risk of homelessness clients; Develop and implement a tracking system for clients regarding their housing search and placements; Ensure that all homeless or at-risk clients are assisted with completion of standardized, universal applications; Ensure that all clients receive explanation and assistance with navigating housing application processes including referral to all appropriate housing opportunities, including but not limited to, local housing authorities, regional non-profit housing agencies, private management companies, and community development corporations Assist clients as needed with on-going housing search including but not limited to, contacting prospective landlords and/or management companies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present; Collaborate with other staff to develop housing leads and landlord contacts through outreach activities; Coordinate housing search efforts with internal and external resources; Share information regarding housing opportunities with other staff; and Work closely with the other staff to develop and conduct housing search workshops to address varied needs and stages of housing search. Bachelor's degree preferred; may be substituted for 2 years of relevant work experience At least 2 years of experience in non-profit social services programming or related field Case Management and assessment experience with homeless individuals and families; Experience with crisis intervention regarding issues such as homelessness, mental health, and substance abuse; Experience assisting clients with housing barriers, including legal, financial, psychological and criminal; Knowledge and experience with MA state service systems including but not limited to, DTA, the DCF, and DMH; Knowledge and experience with service agencies and resources for homeless individuals and families; Experience with direct service delivery; Willingness to accompany clients as needed to appointments; Willingness to work as part of a team to promote the goals of the program and agency; Sensitive to the needs of the homeless, low income and diverse populations; Ability to work in a busy, diverse team setting; Excellent time management, organizational and communication skills; Bi-lingual Preferred

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COVER LETTER AND RESUME REQUIRED

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Job Type:
Full-time Pay:

$44,000.00 - $49,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

License/Certification:

Driver's License (Required)

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Health and Wellness Programs
  • Health Insurance
  • Dental Insurance