Advocate Assistant Montgomery Disability Advocates represents people applying for Social Security disability benefits. We are a private office in the legal services field. Montgomery Disability manages medical records, community relations and faces a federal government bureaucracy. The office must manage information of a personal and medical nature, process it, and transmit it effectively. This requires a team that is tactful while simultaneously being persistent and driven. The Advocate Assistant role entails a mix of case management with public-facing, client-facing, and technical responsibilities. The office is looking for someone who can manage both people and processes. The Advocate Assistant 's responsibilities are: Coordination and Communication

• Make calls to Social Security Administration (SSA) to follow up on cases.
• Receive calls from clients, managing and directing them as needed.
• Schedule appointments for clients and staff.
• Make calls and send communications to government agencies and medical offices.
• Maintain accurate information for clients, government agencies, medical offices and service providers.
• Maintain and operate CRM system Supervising Case Processing
• Monitor the status and progress of cases.
• Continuously review case processing for quality control.
• Monitor cases to ensure timely actions are taken by those responsible.
• Maintain and track data on process efficiency, timekeeping and billable hours.
• Manage medical records requests for cases.
• Organize and manage digital and paper case files.
• Optimize office processes. General Administration
• Respond to office voicemails and emails
• Maintain accurate notes and tasks on all cases
• Organize and update case information
• Fax and file documents
• Manage, maintain, configure and troubleshoot office systems and devices, ensuring smooth operations. The minimum qualifications for this position are:
• BA or BS degree
• Bedside Manners
• Strong computer literacy

Job Type:

Full-time Compensation:

Starting at $25.00 per hour

Schedule:

Monday to

Friday Work Location:

In person Send resume to documents@montgomerydisability.com www.montgomerydisability.com

Pay:

$25.00 per hour Expected hours: 40.0 per week

Work Location:

In person