Housing Specialist First Stop Staffing Newark, NJ Job Details Full-time $800 a week 1 hour ago Benefits Health insurance 401(k) matching Qualifications Customer communication Collaboration Housing and Urban Development (HUD) regulations Yardi Research High school diploma or GED HR sourcing HR systems Organizational skills HR support Full Job Description Overview We are currently seeking experienced Housing Specialists to join our team. The ideal candidate will have experience working with Housing Choice Voucher (HCV) programs and strong customer service skills, with the ability to assist tenants and landlords and resolve housing-related issues professionally. Job Responsibilities Provide professional and responsive customer service to HCV tenants and landlords. Assist with questions and concerns related to Housing Choice Voucher programs. Process interim recertifications and related documentation. Process vouchers and Requests for Tenancy Approval (RFTA). Process Housing Assistance Payment (HAP) contracts. Process and assist with rent increase requests. Conduct research in Yardi to investigate and resolve housing-related issues. Communicate effectively with HCV tenants and landlords to resolve questions, concerns, and discrepancies. Review and maintain accurate housing program records and documentation. Follow established HCV, housing authority, Section 8, and HUD procedures. Work collaboratively with team members to resolve issues and provide timely customer service. Qualifications & Experience At least 1 year of relevant experience required. Previous experience working with a housing authority, HCV, Section 8, or HUD programs is required. High school diploma required. Strong customer service and communication skills. Ability to work professionally with tenants, landlords, and internal team members. Strong attention to detail and organizational skills. Ability to research issues and identify appropriate solutions. Experience with Yardi Voyager and Yardi Rent Café is a plus. Experience processing HCV interim recertifications is a plus. Experience with
RFTA, HAP
contracts, and rent increases is a plus. Spanish-speaking candidates are preferred but not required. The ideal candidate has hands-on experience with HCV or housing authority programs and understands the processes involved in assisting tenants and landlords. You should be comfortable working with housing-related documentation, researching issues in Yardi, and communicating clearly with customers to resolve concerns.
Position Details Location:
Newark, NJ 07102
Work Setting:
On-site Schedule:
Monday - Friday, 8:00 AM - 5:00
PM Employment Type:
Temp-to-Hire Equipment:
Provided by the company
Background Check:
Required If you have housing program experience, strong customer service skills, and enjoy helping tenants and landlords find solutions, we would love to hear from you!