Posting Details Interviews are anticipated to be conducted within two weeks of closing date. This job posting may be used to fill multiple vacancies. The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire. Our Vision Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system. Our Mission We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services. Our Goals Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce. Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives. Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information. Build the best team in state government by supporting employees continuous growth and wellness. Why does the job exist?

The Healthcare Programs Supervisor will:

Supervise administrative staff who are responsible for administrative functions for the division including management of the phone lines; Oversee routing of constituent concerns; Supervise the routing and tracking of materials requiring executive leadership approval; Managing calendars for executive leadership while coordinating with external stakeholders, sister agencies and other divisions; Coordinate with appropriate parties to address building related matters; Provide high level administrative support for leadership and the staff of the division; Assist with special projects. How does it get done? The Healthcare Programs Supervisor is responsible for: Coordinating information that may require research and working with staff and managers throughout the division, agency and other external stakeholders including federal and state agencies; Monitoring and routing materials ensuring deadlines are met; Implementing and refining processes as required to ensure effective and efficient operations of the division; Directing and advising staff and managers throughout the division. Who are the customers? Health Care Authority (HCA); Medical Assistance Division (MAD) leadership, staff and managers; Medicaid Recipients, providers, stakeholders and the general public. Ideal Candidate Health Care Authority (HCA); Medical Assistance Division (MAD) leadership, staff and managers; Medicaid Recipients, providers, stakeholders and the general public. Minimum Qualification Associate degree in Business Administration, Healthcare Administration, Statistics, Finance, or a related field and three (3) years of experience with a public assistance program, medical, healthcare, educational, or state facility working with policies and procedures, conducting analysis/research, providing or requesting information from the general public, working with communities, working on health or social service related matters, social work/case management, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling five (5) years may substitute for the required education and experience. Employment Requirements Must possess and maintain a valid Driver's License. Must obtain a Defensive Driving certification. Working Conditions Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage with extended periods of sitting. Must be able to lift 25lbs. Supplemental Information Do you know what Total Compensation is? Click here

Agency Contact Information:

Jolene Jaffa, (505) 690-9920. Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is not covered by a collective bargaining agreement.