Clackamas County seeks an experienced, strategic, collaborative leader to serve as our next Director of the Office of Clackamas 911, responsible for leading one of the county's most critical public safety operations. Lead a sophisticated emergency communications operation serving more than 400,000 residents, 14 law enforcement, fire, and emergency medical agencies, and nearly 1,900 square miles of Clackamas County. With an annual budget of about $14.6 million and a team of 57 professionals across Operations, Technical, and Administration, this organization depends on technology, people, partnerships, and operational quality daily. As Director, you will provide executive leadership for Clackamas County's largest emergency communications center, overseeing 24/7 emergency and non-emergency call-taking and dispatch services for law enforcement, fire, and emergency medical agencies throughout the county. The Director is accountable to the County Administrator, County Operations Officer, Board of County Commissioners, and User Member Board. The Director sets strategic direction and ensures reliable, effective day-to-day operations. This leadership role requires someone who can move between strategy and operations, represent Clackamas County in public safety communications organizations and legislative efforts, and serve as a trusted advisor for operational, policy, technical, and disaster management situations. The Ideal Candidate We are seeking an experienced emergency communications leader who combines operational expertise with executive-level leadership. The ideal candidate will bring significant experience leading a 911 or public safety communications operation, a strong understanding of law enforcement, fire, and EMS dispatch, and experience administering complex budgets, contracts, interagency relationships, and regulatory requirements. You will be a confident leader of people and change, able to navigate competing priorities, emerging technologies, and a complex stakeholder environment all while remaining composed and decisive when stakes are high. Strong communication, negotiation, presentation, and relationship-building skills, along with commitment to employee development, accountability, collaboration, and continuous improvement, are essential. This is a leadership opportunity for someone who wants to make a direct, long-term impact on public safety by leading a skilled team, managing a complex operation, and shaping the future of emergency communications in Clackamas County. This role is about leading with vision, building strong partnerships, and ensuring Clackamas 911 is prepared to meet the demands of today while shaping emergency communications for tomorrow. For detailed information and to apply online, please visit our website. This position will remain open until filled. The first application review will be on Thursday, October 8, 2026 . We reserve the right to close this recruitment at any time on or after that date.