Housing Associate Homeless Prenatal Program San Francisco, CA Job Details Full-time From $67,815 a year 1 hour ago Benefits 403(b) matching Health savings account Health insurance Dental insurance Flexible spending account Paid time off Parental leave Vision insurance Life insurance Retirement plan Qualifications Fair Housing regulations Associate's degree

Full Job Description Title:

Housing Associate Reports to:

Program Manager, Housing Directly Supervises:

None Summary of Job:

HPP's housing programs identify vulnerable families who are homeless or in danger of losing their housing. The Housing Team works to help these clients to secure or maintain housing through the use of one-time rental assistance programs and financial assistance in house or externally collaborating with community partners and city agencies. In addition to the financial assistance, we also provide Housing Workshops to facilitate housing search and applications. The Housing Associate plays a pivotal role in assessing the needs of clients referred to the Housing Program in a timely manner, connecting them to appropriate services within and outside of HPP. The Housing Associate position requires a motivated self-starter with a client-centered focus with the ability to creatively find resources to best meet their clients' needs. The ideal candidate will have excellent time management and attention to detail, while utilizing critical thinking skills to support clients moving through the application requirement process and gather the necessary documentation.

Essential Duties and Responsibilities:

Housing Assistance Program Client Duties:

Lead families through the process of obtaining one-time rental assistance: Assess families' needs (housing and other needs) and connect them to appropriate services within and outside of HPP. Determine families' eligibility for housing assistance programs. Assist families in gathering required documentation. Prepare rental assistance applications. Consult with the Housing Program Manager as needed throughout the process. Present applications to the Housing Program Manager for approval. Counsel families on their rights and responsibilities as tenants. Make follow-up calls to ensure families remain stably housed. Assist families with other housing-related needs, including: o Preparing for and conducting a housing search. o Completing applications for housing units and housing subsidy programs. o Advocating with housing authorities or other housing providers on the families' behalf. Conduct housing search and barrier removal with clients during drop-in three hour housing strategy sessions. Conduct weekly housing workshops as assigned. Stay current on housing issues pertaining to HPP families as well as the broader community.

Administration:

• Enter all clients in the new Homeless Prevention Portal to determine eligibility for housing assistance funds. ONE System user (citywide housing database). Perform required searches, enrollments, and exits in ONE System. Train other users in the service as needed.
• Support new facilitators on housing workshop content. Review solo presentations and confirm ability to lead workshops independently.
• Support partnerships, including: o Season of Sharing Fund o San Francisco Housing Authority o San Francisco Financial coaching program o Eviction Defense Collaborative referrals o Furniture assistance o Online housing listings
• Perform other duties or special projects as directed by the Program Manager - Housing Services.

Other duties:

Input all required data into the HPP Salesforce database (Henri) and any other required City databases, on a timely basis. Keep accurate, up-to-date, confidential documentation of client contact and activity. Client notes input into Henri within 24 hours of client contact. Schedule and attend weekly individual supervision meetings. Be flexible and adapt to changing situations.

Core Competencies:

All HPP Staff are expected to meet the expectations of our

Core Competencies:

Accountability and Reliability:

Shows up for the team, the clients, and the organization; takes responsibility for actions, and follows through on tasks and projects.

Collaboration:

Helps colleagues as needed, views responsibilities as shared; Actively participates in agency-wide initiatives/ efforts.

Communication:

Uses effective written and oral communication with coworkers and community served; understands emotions of self and others, and responds with empathy.

Continuous Learning:

Demonstrates curiosity and eagerness to learn and develop professionally.

Equity Mindset:

Understands and is committed to goals of diversity, equity, and inclusion and fostering an inclusive environment; consistently centers equity in the organization's work both internally and externally.

Proficiency in area of focus:

Has skills and knowledge in role and area of focus.

Qualifications:

Bachelor's degree or AA in social work or related field (2 years of related work experience accepted in place of degree). Bilingual Spanish/English welcomed but not required. Excellent organizational and interpersonal skills; detail-oriented. Prior housing experience strongly preferred. Project management and assessment skills; ability to problem solve, assess program workflow, make recommendations and manage projects to completion. Demonstrated knowledge of computer systems and the ability to quickly learn new databases/programs. Passion for serving low-income families. Ability to thrive in a fast-paced and culturally diverse environment. Ability to work with families that present multiple issues. Ability to maintain appropriate professional and personal boundaries with high integrity.. Able to communicate effectively both verbally and in writing. Demonstrated understanding of the intersection of racism and poverty and a commitment to social justice, anti-racism, and HPP's mission and organizational values. HPP recognizes the value of having a staff that brings a wide range of perspectives to this work based on language, ethnicity, race, gender, socio-economic background, political beliefs, sexual orientation, and disability. We are committed to maintaining a diverse, multicultural working environment and particularly encourage applications from candidates with lived experience in the communities we seek to serve.

Physical Requirements:

This position requires the ability to work under stress and handle multiple project deadlines. This position requires an annual tuberculosis test and may require moderate lifting.

Certificates, Licenses, Registrations:

California Driver's license and insurance preferred, not required.

Work Environment:

Fast-paced, multi-cultural, collaborative work environment

Hours :

Full time - 39 hours/week

Salary:

$67,815 + excellent benefits package

FLSA Status:

Non-exempt About HPP Founded in 1989, the Homeless Prenatal Program (HPP) is a nationally recognized family resource center in San Francisco that empowers homeless and low-income families, particularly mothers motivated by pregnancy and parenthood, to find within themselves the strength and confidence they need to transform their lives. HPP helps families become healthy, stable and self-sufficient. We focus on the social determinants of health, supporting both parents and children in order to strengthen the whole family. With services ranging from emergency support to intensive case management, the agency partners with parents to address family needs during the critical years from pregnancy through kindergarten. The first agency in San Francisco to hire former clients as staff, HPP's evolution has been guided by the community it serves. More than half of HPP's immensely talented staff of 125+ come from the community and/or are graduates of the agency's Community Health Worker Apprenticeship Program, which trains individuals for careers in the nonprofit sector. Over the years, HPP has received considerable recognition for its service to the community. In 2022, we were named "Nonprofit of the Year" by the San Francisco Chamber of Commerce, and our work has been highlighted by The New York Times, CNN, KQED, The Huffington Post, People and The San Francisco Chronicle. Additionally, HPP receives consistently high ratings by leading philanthropic evaluators such as Guidestar and Charity Navigator. The Homeless Prenatal Program is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pay:

From $67,815.00 per year

Benefits:

403(b) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): What interests you about this position and working at Homeless Prenatal Program? What direct experience do you have working with individuals or families who are experiencing homelessness or housing instability. What types of housing-related support have you provided?

Education:

Associate (Preferred)

Experience:

Fair Housing regulations: 1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

San Francisco, CA 94110 (Required)

Work Location:

Hybrid remote in San Francisco, CA 94110