Scheduler

II 2026-09-17

Saint Luke's Health Systems all cities,

AK Description:

Scheduler The Scheduler coordinates and schedules patient appointments within the health system. The responsibilities of this position include answering phones, scheduling appointments, completing patient registration, and verifying insurance. The Scheduler collaborates with clinic staff, leadership, and physicians. The Scheduler exemplifies the core values of the health system by providing exceptional customer service to all patients. This position will work remotely.

Key Responsibilities:

Answer Phones:

Answer patient scheduling calls, handle patient inquiries, and follow clinic processes for forwarding calls

Schedule Appointments:

Schedule office visits and in-office tests, procedures, or services in adherence with department guidelines. Provide instructions and education regarding preparation for tests and procedures as needed.

Patient Registration:

Collect patient registration information, including demographics and insurance information

Insurance Verification:

Verify patient insurance eligibility according to policies

Prior Authorization:

Obtain pre-certification for office visits prior to scheduling as required by payor

Customer Service:

Provide exceptional customer service to patients, families, physicians, physician offices, the community, and internal departments throughout

SLHS Quality Performance:

Achieve target scores within set department metrics

Applicable Experience:

1 year Full Time Day (United States of America) Apply for this Job Please use the

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