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Central Arkansas Heart Center

Medical Scheduler

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Job Description

Job Summary We are seeking a proactive and detail-oriented Medical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate patient appointments, manage scheduling workflows, and ensure seamless communication between patients, providers, and administrative staff. Your expertise will help optimize clinic operations, improve patient experience, and uphold the highest standards of confidentiality and accuracy. This position offers an exciting opportunity to contribute to efficient healthcare delivery in a fast-paced environment. Responsibilities Schedule patient appointments accurately across EMR (Electronic Medical Records) systems, eClinicalWorks experience a plus. Confirm patient details, insurance information, and appointment types while adhering to clinic protocols. Manage incoming calls with professional phone etiquette, providing exceptional customer service and clear communication. Review medical documentation and verify patient information for accuracy and completeness prior to appointments. Coordinate with healthcare providers to facilitate timely care plans and follow-up appointments. Maintain organized medical records, ensuring compliance with HIPAA regulations and clinical confidentiality policies. Assist with intake procedures, including collecting necessary documentation and updating electronic health records efficiently. Requirements Proven experience in medical scheduling within a clinical or healthcare setting. Strong knowledge of EMR/EHR systems, eClinicalWorks is a plus. Excellent computer skills including proficiency in Microsoft Office Suite and data entry (10 key typing). Exceptional organizational skills with attention to detail for documentation review and filing. Ability to communicate effectively via multi-line phone systems while maintaining professionalism. Prior clinic or medical office experience is highly preferred; familiarity with health insurance terminology is advantageous. Knowledge of clinical confidentiality policies and medical terminology is essential for success in this role. Join our team as a Medical Scheduler and play a crucial role in delivering outstanding healthcare services! Your dedication will ensure smooth clinic operations while providing compassionate support to our patients every step of the way.
Pay:
$17.00 - $21.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance