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WinChoice USA

Call Center - Appointment Setter

Entry-Level JobVerifiedNo experience needed

Career Insights for Scheduler / Operations Coordinator

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Scorecard

Based on Arkansas data

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$51,339 / year median in Arkansas

+10% projected growth

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Job Description

WinChoice is growing, and we're looking for motivated, outgoing Appointment Setters to join our team! In this role, you'll connect with prospective customers through outbound calls, build rapport, identify their needs, and schedule quality appointments for our Outside Sales team. If you're confident on the phone, motivated by goals, and enjoy turning conversations into opportunities, this could be a great fit for you! What You'll Do Make outbound calls to company-provided leads using our calling systems. Speak with potential customers in a professional, friendly, and customer-focused manner. Ask questions to understand customer needs and determine their level of interest. Schedule confirmed appointments for our Outside Sales Representatives. Handle objections confidently while maintaining a positive customer experience. Work toward daily, weekly, and monthly appointment-setting goals. Follow established scripts, processes, and compliance guidelines. Accurately document calls, customer information, and outcomes in our CRM. Work with sales leadership to improve appointment conversion and lead quality. What We're Looking For Strong verbal communication and interpersonal skills. Confident and persuasive communication style. Ability to handle rejection and remain persistent and positive. Goal-oriented mindset with a drive to meet and exceed targets. Reliable, self-motivated, and able to work effectively in a fast-paced environment. Strong attention to detail and ability to follow established processes. Experience That's a Plus Previous call center, appointment-setting, or inside sales experience. Experience working with CRM systems. Experience with outbound calling systems or dialers. Experience in the home improvement or similar industries. Why Join WinChoice? At WinChoice, our goal is to build a team that delivers an exceptional experience for both our customers and employees. If you're motivated, competitive, and ready to grow with a company that is expanding, we'd love to hear from you! Apply today and take the next step in your career with WinChoice!
Pay:
From $15.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance