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Homewatch CareGivers of North San Diego

Scheduling Coordinator

Job Description

Now Hiring:
Scheduling Coordinator Homewatch CareGivers | In-Home Care Services Are you a caregiver or CNA looking to grow into an office-based role while continuing to make a difference in the lives of others? Homewatch CareGivers is looking for a dependable, organized, and motivated Scheduling Coordinator to join our team! We are seeking someone with hands-on caregiving or CNA experience who truly understands the care industry . The ideal candidate understands the daily responsibilities of caregivers, the needs of our clients, and the importance of finding the right caregiver for each individual. Previous scheduling experience is not required, as we are willing to train the right person who has a strong caregiving background and a passion for quality care. Key Responsibilities Coordinate daily caregiver schedules, fill open shifts, and arrange coverage for call-outs and last-minute changes. Answer incoming phone calls and direct prospective clients and inquiries to the appropriate office personnel. Maintain consistent communication with caregivers, clients, and family members through phone calls, texts, and email. Match caregivers with clients based on experience, skills, personality, interests, and individual care needs. Keep schedules accurate and up to date, ensuring clients receive reliable and consistent care. Manage scheduling changes, call-outs, and attendance-related matters in a timely manner. Assist with general office, administrative, and clerical responsibilities as needed. Participate in the agency's after hours on-call rotation schedule. Assist with caregiving responsibilities when necessary during emergencies or staffing shortages, as appropriate. Required Qualifications Previous hands-on caregiving or CNA experience is required. A strong understanding of caregiver duties and the needs of seniors is essential. Bilingual in English and Spanish required, with the ability to communicate effectively with Spanish-speaking clients, families, and caregivers. Strong communication and interpersonal skills when working with caregivers, clients, and families. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Ability to think critically, problem-solve, and respond promptly to unexpected staffing changes. Dependable, detail-oriented, proactive, and able to work collaboratively with an office team. Basic computer skills, including familiarity with Microsoft Word, Excel, email, and other applications. Professional, compassionate, and comfortable communicating with people from different backgrounds. Willingness to learn scheduling software and agency procedures. Ability to successfully complete required background screenings and drug testing. Join Our Team! At Homewatch CareGivers, our mission is to provide compassionate, dependable care that helps our clients remain safe and comfortable in their homes. As our Scheduling Coordinator, you will play an important role in supporting our caregivers, our clients, and their families every day. If you have caregiving or CNA experience and are ready to take the next step into an office role, we would love to hear from you! Apply today to join the Homewatch CareGivers team!
Pay:
$22.00 - $26.00 per hour Expected hours: 40.0 per week
Experience:
Caregiving :
2 years (Required)
Language:
Spanish (Preferred)
License/Certification:
Driver License (Required)
Work Location:
In person
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