Service Operations Coordinator

Service Operations Coordinator ABM Industries - 3.1 San Francisco, CA Job Details Full-time $27.88 - $31.25 an hour 1 day ago Qualifications Dispatching Schedule management Maintenance records management Data entry Productivity software Mechanical knowledge Full Job Description Work that matters! Join us as a Service Operations Coordinator and be the engine behind the operation, keeping technicians moving, customers informed, and service running at full speed. You will take ownership of scheduling, dispatch, and work order execution, ensuring every job is handled quickly, accurately, and without disruption. From urgent service calls to complex coordination efforts, you will play a key role in delivering fast, reliable service and keeping the entire operation one step ahead.

Pay:

$27.88 - 31.25 hourly. The pay listed is the pay range or the pay rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Schedule:

Monday - Friday, day shift.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Military Occupational Specialty Code:

91E, 91C, EM, HT, MK, DC, 1161, 1341, 3E1X1 Check out some of your day: Coordinate and dispatch technicians and subcontractors for preventative maintenance, repairs, installations, and emergency service calls while optimizing schedules and routes. Manage work orders end-to-end in service systems (e.g., Alliance), including creation, updates, audits, and completion tracking. Administer maintenance agreements, including system setup, equipment entry, documentation, and ongoing updates. Maintain service operations records, reports, and logs (PM reports, payroll, mileage, CARE reporting, agreements, and work order documentation). Partner with Service Managers, Project Managers, and sales teams to support scheduling, proposals, reporting, and invoicing documentation. Coordinate vendors and subcontractors, including onboarding, PO issuance, scheduling, file maintenance, and basic AP support. Oversee inventory, parts ordering/tracking, fleet coordination, and equipment/asset management (tools, vehicles, uniforms, supplies). Support daily operations including payroll processing, onboarding/offboarding, permit preparation (e.g., boiler annuals), customer escalations, and field service technology usage. Here is who we are looking for

Required:

Mechanical aptitude with the ability to ask questions and anticipate next steps in service processes is critical Experience with dispatching, scheduling, and field service coordination within HVAC, mechanical, or facilities service operations Proficiency with Microsoft Office Suite You take pride in delivering great customer service, staying organized, being a reliable team player, and showing up ready to work every day Ability to manage service agreements, documentation, and data entry with accuracy

Preferred:

Experience with CMMSs (computerized maintenance management systems) Experience managing vendor coordination, purchase orders, and inventory tracking About Us ABM (

NYSE:

ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across

ABM. ABM

directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.