Home Care Scheduler Confidential Hartford, CT Job Details Full-time $20 - $24 an hour 2 days ago Benefits Health insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Qualifications Customer communication Staff supervision Customer service Team scheduling Medical scheduling High school diploma or GED Team management Attention to detail Organizational skills Schedule creation Office phone management Office experience Full Job Description Our home care agency, located in the Hartford area, is looking for its newest scheduler. We offer competitive pay, a supportive work environment, and opportunities for career advancement. If you are passionate about providing exceptional care to clients and have the skills and qualifications we are looking for, we encourage you to apply for this position. The Scheduler will be responsible for managing the scheduling of our team of caregivers, ensuring that our clients receive the care they need regularly. The Scheduler will work closely with our Directors of Client Care to coordinate and schedule care services for our clients. Key Responsibilities Serve as the first point of contact for all calls to the agency. Schedule and coordinate caregiver assignments based on client care plans and caregiver availability Communicate regularly with caregivers to ensure they are aware of their schedules and any changes to their assignments. Collaborate with the Directors of Client Care to ensure that all clients receive the care they need regularly. Maintain accurate and up-to-date scheduling information in our agency's database. Qualifications High school diploma or equivalent Minimum of three years of scheduling and office experience Staff management Ability to handle high call volume Excellent organizational skills and attention to detail Strong communication skills, both written and verbal Ability to work independently and as part of a team Experience with scheduling software and databases preferred Our Home Care agency is dedicated to providing high-quality, compassionate care to our clients. Our agency is committed to ensuring that each client receives the individualized care needed to maintain independence and improve their quality of life. We seek a Scheduler to join our team and help us continue delivering exceptional care to our clients.

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

Customer service: 1 year (Required)

Management:

1 year (Preferred) Medical scheduling: 1 year (Preferred)

Work Location:

In person