A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
CTGI Greenwich Clinic•Greenwich, CT 06831; CTGI Central Clinic•Rocky Hill, CT 06067
Position Type:
Full Time Job Shift:
Day Description Description •Work location is Rocky Hill, CT •Connecticut GI , a division of GI Alliance,is looking for a full-time experienced Scheduler to join our Greenwich/Rocky Hill Care Center! We are the largest gastroenterology practice in the state of Connecticut with over 30 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a
TOP WORKPLACE 8
times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision! A Short List Of Reasons Why You Should Work For CTGI Selected as a Top Workplace 8 Times Selected as a Top Workplace 8
Times Competitive Pay Competitive Pay Very Fast-Growing Practice Very Fast-Growing Practice What You Will Do For Us:
Providing Remarkable Patient Experience:
Schedule procedure and office visit appointments following CTGI policy and scripting
Providing Remarkable Patient Experience:
Schedule procedure and office visit appointments following CTGI policy and scripting Attention to
Detail:
Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation Attention to
Detail:
Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation
Team Player:
Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office
Team Player:
Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office
Versatility:
Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee
Versatility:
Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee
Expertise:
Maintain familiarity with providers preferred prep.
Expertise:
Maintain familiarity with providers preferred prep.
What We Are Looking For In You:
High School Diploma or Equivalent. High School Diploma or Equivalent. At least 2 years of related experience At least 2 years of related experience Excellent verbal and written communication skills. Excellent verbal and written communication skills. Strong problem-solving skills. Strong problem-solving skills. Exceptional interpersonal and customer service skills | 3+ years of professional experience. Exceptional interpersonal and customer service skills | 3+ years of professional experience. Experience with an EMR system is ideal, Epic experience is a plus. Experience with an EMR system is ideal, Epic experience is a plus. Ability to prioritize andmulti-task. Ability to prioritize andmulti-task. Ability to function well in a high-paced and at times stressful environment. Ability to function well in a high-paced and at times stressful environment.
Job Type:
Full-time Salary:
From $18.00 per hour, depending on experience
Benefits:
401(k) 401(k) Dental insurance Dental insurance Employee assistance program Employee assistance program Flexible spending account Flexible spending account Health insurance Health insurance Life insurance Life insurance Paid time off Paid time off Vision insurance Vision insurance
Schedule:
Monday to Friday 8:00am•4:30pm Day shift Monday to Friday 8:00am•4:30pm Day shift
Education:
High school or equivalent (Required) High school or equivalent (Required)
Experience:
Microsoft Office:
3 years (Required)
Microsoft Office:
3 years (Required)
Customer Service:
3 years (Required)
Customer Service:
3 years (Required) EMR systems: 1 year (Preferred) EMR systems: 1 year (Preferred)
Work Location:
In person•Rocky Hill Qualifications Qualifications Qualifications Excellent written and verbal communication skills Excellent customer service skills are required Experience working in a medical office Ability to multi-task and work in fast-paced environment. Detail-oriented Basic understanding of healthcare plans Be able to read and understand medical benefits. Bilingual is a plus.
Education:
High school diploma or equivalent
Experience:
2-5 years of prior medical scheduling is preferred Requirements for
Level I Status:
Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision. Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements:
Excellent communication skills, both written and verbal. Proficient technical (computer) skills. Ability to multi-task and prioritize. Self-motivated with initiative. Strong sense of ethics. GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
Please Note:
All job offers are contingent on the successful completion of pre-employment criminal history check.
NOTE:
ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.
No phone calls or agencies, please. EEO/AA-M/F/disabled/protected veteran
