Join Our Family! What You'll Do No two days are exactly the same, which is one of the things our team loves most about this role. You'll become the operational hub of our practice, helping ensure every patient receives an exceptional experience while keeping our office running efficiently.

Responsibilities include:

You need to be an actual multitasker and thrive in chaos (this is the whole job, not just a bullet point) Welcome patients and be warm and outgoing. Because our patients notice when you're not. Manage a busy multi-line phone system while maintaining excellent customer service. Schedule new and existing patients, balancing provider availability and appointment priorities. Keep the doctor's schedule flowing smoothly by anticipating timing needs throughout the day. You're rooming patients and juggling the schedule at the same time. It's also physically active — you're on your feet between multiple treatment rooms all day, so if you like closing your step ring, you'll fit right in. Verify insurance benefits and explain patient financial responsibilities. Collect payments, process encounters, and maintain accurate electronic health records. Receive MRI, CT, X-ray, laboratory, and specialist reports, review them for completeness, and ensure the doctor has everything needed before the patient's appointment. Coordinate referrals, imaging requests, medical records, and communication with physician offices and imaging centers. Maintain patient recall systems, follow up with missed appointments, and help patients stay on track with their treatment plans. Update internal tracking systems and workflows (including Trello) to ensure nothing falls through the cracks. Help identify bottlenecks, improve office systems, and proactively solve problems before they affect patient care. Step in wherever needed to support the team during busy times because we believe no one is "above" helping. The Person Who Thrives Here… You're probably the type of person who: Notices when something is missing before anyone asks. Sticky notes make you happy. Color-coded sticky notes make you happier. You hear "organized chaos" and think, "I can work with that." Can switch between five different tasks without losing your place. Enjoys solving problems independently. You don't wait to be asked—you've probably already done it. You have the superpower of remembering the one thing everyone else forgot. Learns new software quickly. Treats every patient as though they were a member of your own family. This position is ideal for someone who enjoys responsibility and wants to play an important role in the success of a busy medical practice—not someone simply looking to answer phones.

If you get sharper when things speed up, you'll love it here. If you'd rather have one task at a time at a quiet desk, this isn't your spot.

But if it is, we'd love to meet you!

Job Type:

Part-time Pay:

$21.00 - $23.00 per hour

Benefits:

Flexible schedule Paid time off

Experience:

Medical receptionist: 1 year (Required) Ability to

Relocate:

Bonita Springs, FL 34134: Relocate before starting work (Required)

Work Location:

In person