ZODU ZODU

is an Integrated Family Health System. Families come to us carrying schedules, authorizations, and paperwork from providers who never talk to each other. Our job is to give them one clear path to health: warm handoffs, not referrals into a void.

ZODU ABA

Services LLC is hiring a Bilingual Client Care Coordinator / Scheduler in Longwood, FL. This is the first person a family reaches, and the person who keeps authorized therapy hours from being lost. What You Will Do

Build and maintain the weekly schedule for RBTs and BCBAs across assigned clients.
Answer calls, texts, and emails from families in English and Spanish, same day.
Fill call-outs and cancellations quickly so authorized hours are not lost.
Track authorizations, expiration dates, and utilization, and flag gaps before they become problems.
Coordinate intake steps: paperwork, insurance verification, and first-session scheduling.
Keep clinical and administrative teams aligned through clear, documented communication.
Protect confidentiality and follow HIPAA in every interaction. What You Bring
Fluent in Spanish and English, spoken and written.
Scheduling, front-desk, or care coordination experience. Healthcare preferred, ABA a plus.
Comfort with scheduling software, spreadsheets, and email at working speed.
Calm under pressure. Call-outs happen and families call upset. The job is to solve, not escalate.
Ability to pass a Florida Level 2 background screening.
High school diploma or equivalent. Schedule and Pay
Full-time, Monday through Friday, day shift. No weekends.
On site in Longwood, FL.
$17.00 per hour.
Paid time off and 401(k).

Why This Role Matters Connect. Coordinate. Transform. Coordination is where this role lives. When the schedule holds, children get their hours, therapists keep full days, and parents stop carrying the system on their own. One Path. One Family. One Care.

ZODU ABA

Services LLC is an equal opportunity employer.

Pay:

$17.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off Application Question(s): This position requires passing a Florida Level 2 background screening (fingerprinting through AHCA). Are you able to pass a Level 2 background screening? This role is on site in Longwood, FL, Monday through Friday during day-shift hours. Are you able to work that schedule on site? Which scheduling, practice-management, or EMR systems have you used? (For example: CentralReach, Rethink, Google Calendar, Excel.) Have you scheduled therapists, clinicians, or field staff across multiple clients before? If yes, briefly describe. A therapist calls out at 7:00 AM for a 9:00 AM session. Walk us through exactly what you would do in the next 30 minutes.

Experience:

scheduling or care coordination: 2 years (Preferred)

Language:

Spanish (Required) English (Required)

Work Location:

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