Installation Scheduler

Installation Scheduler Danielle Fence & Outdoor Living Mulberry, FL Job Details Full-time From $18 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Bilingual Microsoft Word Customer communication Microsoft Excel Multitasking Basic math Staff scheduling Customer inquiry handling High school diploma or GED Dispatching Analysis skills Attention to detail Data entry Organizational skills CRM system proficiency Cross-functional collaboration Crew management Communication skills Permitting phase involvement Entry level Cross-functional communication Full Job Description Overview We are seeking a detail-oriented and proactive Installation Scheduler to join our dynamic team. The ideal candidate will play a crucial role in scheduling crews. This position requires strong analytical skills and the ability to work collaboratively across departments to ensure efficient operations. Duties Communicates with all departments to track and plan job scheduling. Ensures that all requirements such as HOA approval, Permit approval, and materials are available prior to confirming installation date with customer. Data entry of all communication activity pertaining to customer accounts in CRM. Maintain and update scheduling system and trackers. Reviews all information to include site photos to ensure that it's ready for installation. Plans and coordinates crew & equipment assignment for each job. Communicating with customers. Follows up with customer to confirm that all contract requirements for site preparation are met prior to the day of installation and requests photos for support. Answering customers' questions and sending additional information. Keeping up with product and service information and updates. Communicate effectively with customers and co-workers. Assist Installation Crew with issues and packet completion. Requirements High School Diploma/GED 2-5 years Customer Service Proactive, organized, detail-oriented and motivated Good mathematical and geographic skills Proficiency with CRM Application Software, Microsoft Word, Excel and Adobe applications Good communication skills Good organizational skills and the ability to multitask Good listening skills Ability to work independent Bilingual a plus Crew scheduling and dispatching If you are passionate about optimizing operations within a fast-paced environment and possess the required skills, we encourage you to apply for this exciting opportunity as a Installation Coordinator.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person