Parks Dermatology Center provides premier quality care in a safe, confidential, and friendly environment. Join an award-winning team, voted Best Dermatology Group in Volusia County for the last several years. With a team of over 90 employees across eight offices in Volusia and Flagler Counties, we specialize in skin cancer detection and removal while delivering exceptional aesthetic results through advanced, state-of-the-art techniques. We are currently seeking a Patient Service Representative with strong customer service and organizational skills to join our team in the Palm Coast offices. You'll work alongside a dedicated team of professionals for a highly regarded dermatology practice that always puts patients first.

Compensation/Benefits:

Career advancement opportunities, promotions from within. 7 different health insurance plans to choose from, Dental, Vision, Life, 401K, 7 paid holidays a year, a scrub allowance after a 90-day probationary period, PTO, for full-time employees who work 30 hours plus a week. Up to 50% off products. Annual Bonuses of up to TWO WEEKS' SALARY, based on performance and years-of-service.

•Our office does background checks and drug testing. We are a smoke-free workplace.

Essential Job Functions:

Promptly and professionally answer incoming telephone calls Assist patients with scheduling and coordinating appointments Contact patients as needed to schedule, confirm, or reschedule appointments Accurately transcribe and relay messages while verifying information for accuracy Input and retrieve messages and patient information within the EMR system Maintain professionalism and excellent customer service in all patient interactions Sit for extended periods while performing scheduling and administrative duties Communicate effectively with patients, providers, and all levels of staff in a courteous and professional manner

Qualifications & Skills:

Demonstrated ability to provide outstanding customer service in a fast-paced environment Strong understanding of medical terminology and insurance verification processes Highly organized with excellent attention to detail and accurate record-keeping skills Positive attitude with the ability to work well as part of a team Strong computer, EMR, and data entry skills with the ability to learn new systems quickly Ability to multitask, prioritize responsibilities, and remain composed in a busy medical setting Excellent verbal and written communication skills

•This is a full-time position. Our office hours are Monday through Thursday, 7:30-5:30, and Friday, 7:30-12:45. No weekends! Parks Dermatology Center LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

Pay:

From $17.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) Bereavement leave Dental insurance Disability insurance Employee assistance program Employee discount Free parking Gym membership Health insurance Health savings account Life insurance Opportunities for advancement Paid jury duty Paid time off Paid training Referral program Uniform allowance Vision insurance

Work Location:

In person