Plumbing Office & Operations Coordinator American Pride Plumbing Winter Park, FL Job Details Full-time $18 - $25 an hour 1 day ago Benefits Health insurance 401(k) Paid time off 401(k) matching Qualifications Customer communication Filing Construction industry experience QuickBooks Construction administrative experience Office management Full Job Description We are looking for a highly organized, motivated Office & Operations Coordinator to support our Office Manager and growing plumbing company. This is not simply a receptionist or administrative position. We are looking for someone who enjoys taking ownership, keeping multiple moving pieces organized, and helping ensure information flows smoothly between our customers, office, and field team. The ideal candidate will have previous experience working in plumbing, construction, or a construction-related office and understand the general process of how a project moves from receiving plans and preparing a proposal through scheduling, field work, documentation, and completion. Responsibilities

• Support the Office Manager with day-to-day office operations and project coordination
• Receive, organize, and track construction plans, drawings, bid invitations, and project information
• Assist with the proposal and estimating workflow, including tracking proposals that have been sent and following up on outstanding items
• Understand the basic differences between residential and commercial construction projects
• Help coordinate communication between customers, contractors, builders, office staff, and field employees
• Review employee timesheets and job notes for accuracy, completeness, and proper job allocation
• Identify missing information or incomplete field notes and follow up with team members when necessary
• Review completed work and help determine or coordinate the next scheduling step
• Assist with scheduling and keeping active jobs moving forward
• Maintain organized electronic files and job documentation in Dropbox
• Use QuickBooks Online (QBO) and QuickBooks Workforce for administrative and job-related tasks
• Answer incoming calls and provide professional, friendly customer service
• Respond to customer questions and route calls or requests to the appropriate team member
• Assist with creating, posting, and responding to social media content
• Look for opportunities to improve office organization, communication, and workflow
• Assist the Office Manager and leadership team with additional projects as needed What We're Looking For The right person for this position is someone who doesn't need to be told every small task that needs to be completed.

We want someone who can recognize what needs attention, ask questions when necessary, and take initiative to move things forward. About The Company We are growing residential and commercial plumbing company providing service, renovations, new construction, and gas plumbing. As we continue to grow, we are focused on building strong systems and a team of people who take pride in their work and support one another.

Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person