Parker Memorial Transport & Cremations LLC is seeking a dependable, compassionate, and bilingual Operations Assistant to support daily case management, transportation, facility, and administrative operations. The ideal candidate should be comfortable communicating with families, funeral homes, funeral directors, coworkers, and other professional partners in both English and Spanish . This position requires professionalism, attention to detail, respect for the deceased, and the ability to work in a sensitive environment while maintaining strict confidentiality and compliance with company procedures. Essential Duties and Responsibilities Crematory Operations Assist with the preparation and processing of deceased individuals in accordance with company policies and applicable regulations. Assist crematory staff with the safe movement and handling of deceased individuals. Assist with loading, unloading, identification, and documentation procedures. Maintain accurate identification and chain-of-custody records. Assist with crematory equipment, supplies, and general operational tasks as directed. Maintain a clean, organized, and professional crematory work environment. Follow all safety procedures and required protective-equipment guidelines. Report equipment, facility, or safety concerns to management immediately. Transportation Assist with the transfer and transportation of deceased individuals between hospitals, medical examiner offices, funeral homes, residences, and crematory facilities. Properly handle and secure necessary transportation documentation. Maintain professionalism and compassion when interacting with grieving families and professional partners. Assist with maintaining company vehicles in a clean and presentable condition. Family & Funeral Home Support Communicate respectfully with families, funeral directors, hospitals, medical examiner offices, and other authorized personnel. Provide bilingual communication support when requested. Assist with answering questions and directing families or professional partners to the appropriate staff member. Protect the privacy and confidentiality of all individuals and case information. Administrative Support Complete paperwork, logs, checklists, and other operational documentation accurately. Assist with scheduling transfers and coordinating daily assignments. Answer telephone calls and respond to messages professionally. Assist with inventory management and ordering of operational supplies. Maintain organized records and assist management with administrative tasks. Bilingual Requirement The ability to communicate effectively in English and Spanish is preferred and may be required for regular interaction with Spanish-speaking families and professional partners. The employee should be able to: Communicate clearly in both English and Spanish. Translate basic operational and service-related information accurately. Communicate professionally and compassionately with families. Maintain confidentiality when translating sensitive information. Qualifications High school diploma or equivalent preferred. Previous experience in funeral service, crematory operations, transportation, healthcare, customer service, or a related field is preferred but not required. Bilingual English/Spanish communication skills. Valid driver's license and reliable transportation. Ability to pass required background and employment screenings. Ability to lift and move equipment and deceased individuals as required by the position. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Professional appearance and demeanor. Ability to maintain confidentiality and handle sensitive information appropriately. Physical Requirements The position may require: Standing and walking for extended periods. Lifting, pushing, pulling, and moving equipment and deceased individuals. Working in environments involving deceased individuals. Wearing required personal protective equipment. Working in varying temperatures and operational conditions. Occasional evening, weekend, holiday, or on-call assignments based on business needs. Personal Characteristics The successful candidate should demonstrate: Compassion and respect for grieving families. Integrity and dependability. Professionalism and discretion. Strong communication skills. Attention to detail. Emotional maturity and the ability to remain professional in sensitive situations. Willingness to learn crematory and funeral-service procedures. Work Schedule Schedule will be based on company operational needs and may include Monday-Friday, weekends, holidays, evenings, and on-call assignments .

Compensation Pay:

$18.75 per hour, depending on experience and qualifications. Equal Opportunity Statement Parker Memorial Transport & Cremations LLC is committed to providing equal employment opportunities and maintaining a professional workplace where employees are treated with dignity and respect.

Position:

Bilingual Crematory Operations Assistant Company:

Parker Memorial Transport & Cremations LLC Reports To:

Crematory/Operations Manager Pay:

$18.00 - $22.00 per hour

Benefits:

Employee assistance program Flexible schedule

Work Location:

In person