SouthCoast Is Looking for a Full-Time a Scheduler for Our Pediatric Department Located in Richmond Hill. Responsible for making and scheduling patient appointments in an efficient and timely manner.

Qualifications:

Ability to communicate clearly and speak concisely. Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families. Ability in using multi-line telephone system. Knowledge of proper telephone etiquette. Knowledge of customer service principles.

Responsibilities:

. Responsible for making and scheduling patient appointments in an efficient and timely manner. Books, coordinates and reschedules patient appointments. Relays necessary messages to staff. Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system. Collects and verifies patient demographic information and updates patient profile in the computer. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Answers telephones, screens calls, and provides general information. Answers questions regarding patient appointments and schedules outpatient appointments. Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate. Performs or assists with other non-clinical duties, as assigned by the Supervisor.

Education/Experience:

High School Diploma. At least one year work experience in a medical office/Imaging department setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.

Benefits :

Health, HSA/FSA, vision, dental, life, LT disability, supplemental insurance, PTO, holidays, and 401k with employer contribution, bereavement leave and jury duty. SouthCoast Health is an Equal Opportunity Employer and a Drug-Free Workplace. Applicants selected for employment are subject to pre-employment drug testing.

Pay:

$17.50 - $19.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person