Scheduling & Customer Service Coordinator Blinds by Noon is growing fast, and we're looking for a high-energy, organized, and experienced Scheduling & Customer Service Coordinator to join our team. If you thrive in a fast-paced environment , love keeping things moving, and know how to handle customers with professionalism and care, we want to meet you.
What You'll Do:
Manage installation scheduling across multiple markets in the Southeast Handle inbound customer calls (questions, updates, concerns) Coordinate and dispatch repair/service calls Communicate with installers, sales teams, and customers daily Keep jobs moving efficiently from order to installation Problem-solve quickly and keep customers informed
What We're Looking For:
Experience working with a high-volume company (home services, retail, construction, or similar preferred) Strong scheduling/dispatching background Excellent phone presence and customer service skills Ability to multi-task under pressure without dropping the ball Highly organized and detail-oriented Tech-comfortable (CRM systems, scheduling tools, email, etc.) Team player with a "get it done" attitude
Schedule:
Monday - Friday Some Saturdays as needed
Location Requirement:
Must live near Suwanee, GA in the office in-office Why Join Us? Established company with strong partnerships (major box stores) Fast-paced, team-oriented environment Opportunity to grow with a rapidly expanding operation You'll play a key role in keeping our installs—and customers—on track