A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
Health CareMountain View Hospital is looking for a Surgery Scheduler to join our team!
JOB SUMMARY
The Surgery Scheduler schedules surgical procedures for Mountain View Hospital. Facilitates and demonstrates cooperative behavior with colleagues and supervisors at all times.
BENEFITS
Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages.
Benefits include:
Medical, Dental and Vision Insurance Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off Retirement Plans (401K with up to 6% match) Earned Quarterly Bonus Program Education Reimbursement Program Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES
Coordinates and schedules patients' procedures/surgeries with physician offices. Interacts with patients, physicians and other staff at Mountain View Hospital and outside facilities; providing accurate, timely and responsive information. Ensures efficient telephone communication. Works to ensure prior authorizations from insurances are complete in a timely manner. Able to step in and help with front desk duties. Maintains accurate block time and surgery schedule information in the information system for Mountain View Hospital. Coordinates surgical equipment and operating rooms without conflict. Works as a team member within Mountain View Hospital. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Coordinates and documents work processes as required. Is fully knowledgeable of policies and procedures specific to the department of surgical services. Performs other duties as assigned by the manager.
ABOUT MOUNTAIN VIEW
Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley - all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.
QualificationsEducation/Certification:
High School graduate or equivalent.
Experience:
One of the following: 6 months' experience as a medical receptionist with strong knowledge of procedures and/or surgeries, 6 months related experience and/or training, or equivalent combination of education and experience.
Equipment/Technology:
Basic typing and keyboarding skills. Familiar with multi-line phones, computers and other office equipment. Ability to learn hospital information system.
Language/Communication:
Understands and can competently use medical terminology. Must have the ability to effectively read, write, and speak English.
Mental Capabilities:
Ability to prioritize and multi-task efficiently and effectively. Must possess critical thinking skills that enable the scheduler to anticipate problems before they occur, and generate solutions for anticipated problems.
Interpersonal:
Needs strong interpersonal and customer service skills. Must be able to establish and maintain effective working relationships with physicians, managers and peers.
Performance:
Strong organizational performance is required. Can act calmly and cooperative at all times. Is knowledgeable of contracted insurance plans and procedures. Requires compliance to all hospital policies and procedures including standards of confidentiality, safety, and conduct.
Qualifications:
Education/Certification:
High School graduate or equivalent.
Experience:
One of the following: 6 months experience as a medical receptionist with strong knowledge of procedures and/or surgeries, 6 months related experience and/or training, or equivalent combination of education and experience.
Equipment/Technology:
Basic typing and keyboarding skills. Familiar with multi-line phones, computers and other office equipment. Ability to learn hospital information system.
Language/Communication:
Understands and can competently use medical terminology. Must have the ability to effectively read, write, and speak English.
Mental Capabilities:
Ability to prioritize and multi-task efficiently and effectively. Must possess critical thinking skills that enable the scheduler to anticipate problems before they occur, and generate solutions for anticipated problems.
Interpersonal:
Needs strong interpersonal and customer service skills. Must be able to establish and maintain effective working relationships with physicians, managers and peers.
Performance:
Strong organizational performance is required. Can act calmly and cooperative at all times. Is knowledgeable of contracted insurance plans and procedures. Requires compliance to all hospital policies and procedures including standards of confidentiality, safety, and conduct.
