Required Education/Experience:

• High School DiplomaRequired Qualifications:

• 2+ years of experience in operations support, dispatch, project coordination, administrative support, or a related operational environment.
• 2+ years of experience supporting operational processes in a fast-paced environment.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple tasks, prioritize work, and meet deadlines with minimal supervision.
• Experience coordinating with internal teams, field personnel, contractors, and customers.
• Willingness to work shifts, weekends, and holidays, if required.

Required Technical Skills:

• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Experience using work management, dispatch, CRM, or other operational systems.
• Accurate data entry and database management skills.
• Ability to navigate and update multiple customer and operational information systems.

Responsibilities:

• Perform data entry, system updates, and maintain accurate operational records.
• Schedule field activities and coordinate with field employees and contractors.
• Create and process permit requests and other operational documentation.
• Handle inbound and outbound customer and employee communications.
• Support emergency response, pre-construction surveying, project management, and program monitoring activities.
• Update customer and operational information across multiple systems.
• Provide administrative support in office, field, or dispatch environments.
• Coordinate with internal and external stakeholders to meet operational objectives.
• Assist with dispatch operations, including emergency-related activities as needed.
• Perform additional operational and administrative duties as assigned.
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.