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B2M Plumbing

Construction Scheduler & Dispatcher

Career Insights for Scheduler / Operations Coordinator

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Based on Kentucky data

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$48,227 / year median in Kentucky

+7% projected growth

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Job Description

Join Our Growing Team! We are a growing plumbing contractor looking for an experienced Plumbing Dispatcher / Construction Scheduler to join our team. This is a full-time position for a highly organized, detail-oriented professional with at least 2 years of dispatching, scheduling, or construction coordination experience . Experience in the plumbing, HVAC, construction, or homebuilding industry is strongly preferred. If you excel at coordinating multiple schedules, communicating with field crews and builders, and keeping projects on track in a fast-paced environment, we'd love to meet you. Key Responsibilities Schedule multiple plumbing crews for residential and commercial new construction projects. Coordinate schedules for all phases of construction while meeting builder deadlines. Dispatch warranty, service, and emergency plumbing calls. Assign work based on technician and crew experience, certifications, and availability. Learn and manage multiple builder scheduling and warranty portals. Answer incoming phone calls and provide outstanding customer service. Coordinate with builders, project managers, field supervisors, homeowners, and vendors. Schedule required inspections and ensure jobs are inspection-ready. Submit utility locate requests through 811 and other required utility locating systems before construction begins. Maintain accurate job schedules, work orders, and project documentation. Assist with administrative and scheduling duties to support daily operations. Qualifications 2+ years of experience as a Dispatcher, Construction Scheduler, Service Dispatcher, Scheduling Coordinator, or Construction Coordinator. Experience in plumbing, HVAC, construction, or residential homebuilding preferred. Strong organizational and time-management skills. Ability to manage multiple crews, projects, and changing priorities. Excellent communication and customer service skills. Strong problem-solving abilities and attention to detail. Basic computer skills and the ability to quickly learn scheduling software, builder portals, and office applications. Self-motivated with the ability to work independently and as part of a collaborative team. Dependable, professional, and committed to providing exceptional support to both customers and field personnel. Why Join Our Team? Competitive pay based on experience Comprehensive benefits package Full-time, stable employment Positive, team-oriented work environment Make a meaningful impact by helping keep our crews productive and our customers satisfied Apply Today! If you're an experienced Dispatcher , Construction Scheduler , Service Coordinator , or Construction Coordinator looking to join a respected plumbing company with opportunities for long-term growth, we'd love to hear from you. Apply today and become an essential part of our success.
Pay:
$45,000.00 - $60,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
scheduling/dispatch: 2 years (Required)
Work Location:
In person