Studio Operations Assistant

Studio Operations Assistant

WGBH - 3.8

Boston, MA Job Details Full-time $36,800 - $46,000 a year 9 hours ago Qualifications Customer service Workflow management (operations management method) Staff scheduling Client invoicing Analysis skills Bachelor's degree Task prioritization Crew management Production scheduling Communication skills Technical Proficiency Entry level Social media communication Under 1 year Full Job Description GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives. At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday, Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

The GBH Production Group oversees production and post-production operations for GBH and outside clients and is comprised of two divisions: GBH Studios which manages and staffs studio and EFP production, Fraser Studio operations, GBH public spaces, and the remote studio at Boston Public Library . GBH OutPost, which provides post-production services, including color grading, online audio mixing and sweetening, sound booth recording, and duplication/encoding operations.

JOB OVERVIEW

The Studio Operations Assistant is a member of the team who serves as the point of contact for clients renting Fraser Performance Studio, Calderwood Studio, Studio-B, GBH Digital Studio, Yawkey Theater & Atrium, and the Boston Public Library Studio. The Assistant is responsible for booking studio spaces and crew, initiating invoicing for those services, and helping with productions as needed.

RESPONSIBILITIES

Schedule GBH and freelance crew to support our production operations. Prepare production schedules. Schedule and invoice through MediaPulse software. Assist with the execution of social media posts and website updates. Support Media Management for internal and external clients. Work with our business partners to create client profiles and invoices in both Studios and OutPost.

SKILL SET

Must have strong customer service aptitude. Possess strong communication and problem-solving skills. Attention to detail required with well-honed analytical skills. Ability to work both independently and as part of a team. Work effectively, with diplomacy, respect, and sensitivity, with all members of the team. Proficiency in Microsoft Suite and ability to learn and adapt to new technology Manage multiple tasks at once, prioritizing urgent requests and organizing your workflow to meet critical deadlines in a fast-paced environment. Some early mornings, night and weekend work is required.

EDUCATION AND EXPERIENCE

Bachelor's degree or equivalent experience required. 0-2 years of production experience.

JOB SPECIFICS

Staff position

LOCATION 1

Guest Street, Boston, MA 02135 This position is located in Boston, MA, and requires on-site presence. Salary Range $36,800 - $46,000 Compensation offered within this range is determined by skills, experience and internal pay equity. GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law. Application Process Assistance GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to or by calling 617-300-2000.