Administrative & Operations Coordinator

Job Description Altus is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services. Fire Systems Inc, an Altus Fire & Life Safety Company, located in Dartmouth, MA is looking for an Administrative & Operations Coordinator to join our team! We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members. Responsibilities Office & Customer Support Assist with answering incoming phone calls Provide professional customer interaction and call routing Support message taking and internal communication flow Payroll & Administrative Support Assist with payroll-related data entry and verification Support timecard tracking and documentation accuracy Maintain confidentiality of employee records Scheduling & Coordination Assist with technician scheduling and dispatch support Support coordination of service calls, inspections, vendors, portal compliance and follow-ups Safety & Compliance (OSHA Recordables) Assist with tracking OSHA Recordable incidents Assist FSI Safety Officer in maintaining documentation and internal safety records Support compliance reporting and administrative follow-up Commissions Administration Assist with commission tracking and documentation Support calculation support and record maintenance Coordinate with management on reporting accuracy Procurement & Office Support Order employee uniforms / clothing as directed Purchase miscellaneous office supplies Assist with vendor coordination when needed Employee & Office Support Functions Coordinate condolences, flowers, and related employee matters Support internal office administrative needs Assist management with miscellaneous operational tasks Skills & Qualifications 2+ years relevant experience; administrative, coordination, or operational experience, particularly in service, construction, project coordination, or similar environments. Strong organizational & multitasking ability Attention to detail and accuracy Professional communication skills Comfort handling confidential information Computer proficiency (Microsoft Office / excel) Ability to work in a fast-paced service environment