Immediate opening for a busy medical office in Newburyport. We are looking for an energetic, friendly individual with the ability to multitask. Medical office experience required.

Responsibilities:

• Answering inbound calls to schedule appointments
• Enter and update patient information accurately, including health insurance and referrals
• Communicate effectively with patients to provide information and answer questions
• Provide exceptional customer service by addressing patient concerns and resolving issues
• Maintain a high level of phone etiquette and professionalism at all times
• Perform various office tasks
• scanning, copying, faxing

Skills:

• Strong communication skills, both verbal and written
• Excellent customer service skills with the ability to handle difficult situations
• Proficient in data entry and computer skills
• Ability to understand customer needs and provide appropriate solutions
• Knowledge of phone etiquette and professionalism The position also includes working at the front desk periodically.

Duties would include greeting and checking in patients, copay and balance collection, making follow up appointments and verifying demographic data. If you are a motivated individual with excellent communication skills, a passion for providing exceptional customer service, and the ability to thrive in a fast-paced environment, we would love to hear from you. to join our team as an Appointment Scheduling Specialist. Monday-Friday 8:30AM-5:00

PM Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person