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Domino's
Store Operations Support Specialist (Baltimore, MD)
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on Maryland data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$59,863 / year median in Maryland
+5% projected growth
Job Description
Company DescriptionDomino's is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino's has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.
Job Description(80%) Conduct Operations Assessments in all US storesMeasure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/InnovationProvide hands-on training during the assessment with a positive attitudeEvaluate all systems in stores to ensure compliance against DPZ Standards and proceduresEvaluate all stores in assigned area multiple times per year to meet team objectiveAssist team to meet visit goal which may include travel outside of your assigned area(10%) Facilitate educational programs on operations evaluation and improvementPartner with FBC's/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned areaEducate marketplace on current and revised standards in a proactive manorPerform calibration visits with the marketplace leadersAssess and share best practices(5%) Additional ResponsibilitiesParticipate in special programs such as Domino's Pizza Prep SchoolParticipate in FBC, Franchisee and Specialist on-boardingGather and provide specialized data upon requestSupport the testing and rollout of new innovations or product launchesAct as a resource for information to the marketplace(5%) AdministrativeMaintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communicationsUtilize store data and provided technology to effectively plan store visitsSchedule all travel in the most cost-effective mannerUtilize available reports and data to ensure store visits are completed on scheduleFacilitate and participate in team and individual meetingsQualificationsMinimum 1-year General Management experience at Domino's Pizza store, 2 years preferredExperience as a multi-unit supervisor or Operations Trainer preferredRole model operator with history of exceptional evaluation scoresExperience coaching and developing team membersProficient in leveraging technology and innovation in stores to drive operational performanceAbility to work independently and be results orientedThorough understanding of Domino's Pizza standards, policies, and procedures.
Appropriate level of computer and technology skills. (Microsoft office)Ability to give and receive constructive feedback and diffuse volatile situationsOutstanding communication including verbal, written and presentation skillsStrong interpersonal, time management and organizational skills.
Effective coaching and motivational skills, professional demeanorAbility to travel 75- 85%, including overnight travelWillingness to work 3-4 weekends per monthRecommendation from Franchisee, Director of Corporate operations or equivalentHigh School Diploma required
Job Description(80%) Conduct Operations Assessments in all US storesMeasure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/InnovationProvide hands-on training during the assessment with a positive attitudeEvaluate all systems in stores to ensure compliance against DPZ Standards and proceduresEvaluate all stores in assigned area multiple times per year to meet team objectiveAssist team to meet visit goal which may include travel outside of your assigned area(10%) Facilitate educational programs on operations evaluation and improvementPartner with FBC's/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned areaEducate marketplace on current and revised standards in a proactive manorPerform calibration visits with the marketplace leadersAssess and share best practices(5%) Additional ResponsibilitiesParticipate in special programs such as Domino's Pizza Prep SchoolParticipate in FBC, Franchisee and Specialist on-boardingGather and provide specialized data upon requestSupport the testing and rollout of new innovations or product launchesAct as a resource for information to the marketplace(5%) AdministrativeMaintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communicationsUtilize store data and provided technology to effectively plan store visitsSchedule all travel in the most cost-effective mannerUtilize available reports and data to ensure store visits are completed on scheduleFacilitate and participate in team and individual meetingsQualificationsMinimum 1-year General Management experience at Domino's Pizza store, 2 years preferredExperience as a multi-unit supervisor or Operations Trainer preferredRole model operator with history of exceptional evaluation scoresExperience coaching and developing team membersProficient in leveraging technology and innovation in stores to drive operational performanceAbility to work independently and be results orientedThorough understanding of Domino's Pizza standards, policies, and procedures.
Appropriate level of computer and technology skills. (Microsoft office)Ability to give and receive constructive feedback and diffuse volatile situationsOutstanding communication including verbal, written and presentation skillsStrong interpersonal, time management and organizational skills.
Effective coaching and motivational skills, professional demeanorAbility to travel 75- 85%, including overnight travelWillingness to work 3-4 weekends per monthRecommendation from Franchisee, Director of Corporate operations or equivalentHigh School Diploma required
Additional InformationBenefits:
- Paid Holidays and Vacation
- Medical, Dental & Vision benefits that start on the first day of employment
- No-cost mental health support for employee and dependents
- Childcare tuition discounts
- No-cost fitness, nutrition, and wellness programs
- Fertility benefits
- Adoption assistance
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus All your information will be kept confidential according to EEO guidelines.