Job Summary:

The Medical Office Scheduler is responsible for coordinating patient appointments efficiently while maintaining exceptional customer service.

Key Responsibilities:

Answer inbound calls, emails, and patient portal requests to accurately schedule patient appointments Verify patient demographics and insurance information Coordinate provider schedules and manage calendar changes Follow up on no-shows and cancellations. Collaborate with the front desk, clinical staff, and billing department as needed Cross train for front desk coverage Maintain confidentiality of all patient information in accordance with HIPAA regulations.

Qualifications:

High school diploma or equivalent required 1-2 years of experience in a medical office preferred Proficiency with EMR systems (e.g., Epic, Veradigm, eClinicalWorks) preferred Experience with Microsoft Word and Excel Excellent verbal and written communication abilities Medical Terminology is preferred Ability to work independently and as part of a team

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

401(k) Paid time off

Work Location:

In person