JNBA Financial Advisors is seeking a Scheduling Coordinator who shares our firm's values and is committed to delivering exceptional client service. This role is responsible for overseeing the firm's calendar management processes, coordinating scheduling needs, and managing the scheduling technology tools used to serve clients and the broader team. As a JNBA ambassador, the Scheduling Coordinator communicates frequently with clients and outside professionals while managing client meeting scheduling and related activities. This team member is expected to have a strong understanding of the firm's services, team member roles, and service standards to help ensure JNBA consistently delivers on its advice driven by advocacy® promise to every firm guest. The Scheduling Coordinator helps enhance and deepen client relationships through collaboration, timely communication, professionalism, confidentiality, and strong attention to detail. This includes keeping information accurate and current in the firm's Client Relationship Management (CRM) system. In addition to managing client scheduling, this position also coordinates out-of-town client meetings and related travel logistics, manages event ticket distribution, and supports curated client appreciation initiatives, including golf outings and other loyalty events. The Scheduling Coordinator also prepares scheduling reports and serves as back-up for incoming calls and front desk coverage as needed. Required Skills and Experience Our ideal candidate has: Associate or Bachelor's Degree Customer service experience in a professional services environment A strong desire to learn JNBA's tools and processes Outstanding communication skills, both verbal and written Highly proficient with Microsoft Office, including Excel, Word, and Outlook, and other software applications Demonstrated professional track record of operating in alignment with our organizational values of: Guarding confidentiality Being accountable Collaborating for the common good Striving to continually add value Results-focused Being compassionate and empathetic About JNBA Financial Advisors - Bloomington-based JNBA is an independent fee-only wealth management firm that has worked exclusively for clients for more than 45 years. As a nationally recognized Registered Investment Advisor (RIA), our culture and team members are driven to fulfill our fiduciary duty by acting in our clients' best interests at all times. Our advisory teams help guide people through life's most important decisions by delivering customized life planning strategies and solutions to optimize their resources. JNBA's higher standard of service has contributed to 97%+ client retention since we began tracking in 2001. To learn more about JNBA, please visit our website at www.jnba.com. Interested applicants should send their resume, which will not be accepted without a cover letter that states why you would be a good fit for this position and the compensation range you wish to discuss. Also, in your cover letter, please describe your three most defining characteristics or attributes. This request is intended to showcase your writing skills as well as help us to get to know you. Thank you for your interest in joining our JNBA team!

Job Type:

Full-time Pay:

$57,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? How many years of scheduling, calendar management, client service, or professional services experience do you have?

Education:

Bachelor's (Preferred)

Work Location:

In person