A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
Onsite, Monday-Friday, 8:30 a.m.-5:00 p.m. NOVON Consulting is partnering with an independent, locally owned community bank in Roseville, MN to hire a detail-oriented Deposit Operations Specialist.
Key Experience :
Experience with core processing, fraud compliance, legal requests, unclaimed property filing, digital payment platforms, and digital payment troubleshooting. Position Summary Reporting to the VP of Operations, the Deposit Operations Specialist supports operational and accounting functions with a strong focus on accuracy, service, and risk management. This role requires a solid understanding of deposit operations, legal and regulatory requirements, and potential monetary, reputational, and compliance risks. The Deposit Operations Specialist also serves as a key point of contact for escalated inquiries, working with customers and internal teams to resolve issues efficiently and professionally.
Primary Responsibilities:
Perform file maintenance and fraud processing Respond to legal requests, including subpoenas, levies, and inquiries Process new CDs and CD renewal amendments Prepare unclaimed property reports Monitor and resolve dormant account activity Research returned mail and troubleshoot digital payment issues Process wire transfers, including UBB creation or verification under dual control Update customer debit card profiles for travel requests and Enfact cases Monitor POS disputes and support document imaging
Additional Responsibilities:
Process exception items (EIM) Process mobile deposits and reconcile ATM/teller activity Make large-dollar hold decisions Monitor Contact Us and e-star logs, route inquiries, and maintain hard-copy document filing
Qualifications:
Strong knowledge of bank operations and sound business judgment 1-3 years of customer service experience 3-5 years of bank operations experience Fraud case experience ECCHO rules for check education and compliance Working knowledge of Excel, Microsoft Word, and Outlook Fiserv core banking system experience beneficial Audit background helpful This position is responsible for complying with all Bank policies and procedures, as well as applicable state and federal banking regulations, including ACH Rules, BSA and OFAC requirements, Regulation DD, Regulation E, the Identity Theft Red Flags Rule, and Regulation CC.
Education:
Associate or bachelor's degree Nice to have -
Certifications:
Accredited ACH Professional (AAP) National Check Professional (NCP).
