Centralized Scheduler I - Pre-Access - Days - FT

The Centralized Scheduler is responsible for scheduling patient appointments, procedures, diagnostic therapy, and other treatments; answering general inquires, and providing general information. The Scheduler will maintain electronic health records by entering accurate patient and scheduling information.

Education:

High School or GED Experience:

1 year in an administrative or clinical role in a medical office or healthcare setting

Skills:

Excellent verbal and written communication skills Multitasking, time-management, and organization Coordinates and schedules various patient procedures and appointments Schedules patient procedures, diagnostic therapy, tests, treatments, and appointments at the request of the physician, provider, or patient Provides patient or family service instructions prior to appointment and post-procedure instructions as directed by the providing department Collaborates with the interdisciplinary staff to coordinate and schedule procedures and tests Coordinates proper sequencing of exams and scheduling protocols when scheduling multiple procedures and/or appointments Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible Cancels and reschedules patients as requested by patient, provider, or staff Consistently reviews the daily and future schedules to ensure accuracy and prevent a delay in service to patients Fulfills support responsibilities which may include sending and receiving patient medical records and referral information Maintains electronic medical records by entering accurate patient demographic, insurance, and scheduling information Enters and verifies all required information on the patient profile is complete and accurate Completes pre-registrations including insurance verification Verifies patient billing information Responsible for transcribing and scanning all orders into the electronic health system Enters patient communication notes and provided instructions in the electronic medical record