About the Role We are looking for hands-on, highly motivated Station Operations Specialists to join our team. This role oversees daily warehouse and transportation operations, manages delivery partner relationships, and optimizes station logistics processes.

Key Responsibilities DSP Management:

Onboard, negotiate contracts, and build strong partnerships with Delivery Service Partners (DSPs).

Operational Support:

Provide daily support to DSPs to resolve delivery bottlenecks and ensure smooth workflow.

Delivery Performance:

Track package status, ensure high on-time delivery rates, and drive customer satisfaction.

Compliance:

Ensure DSPs follow company policies, safety standards, and contractual obligations.

Process Optimization:

Analyze operational metrics to drive continuous improvements across station processes.

Requirements & Qualifications Experience:

Experience in logistics operations, warehouse management, or vendor/DSP management.

Shift Flexibility:

Able to work operational shift schedule: 6:00 AM - 2:00 PM.

Key Skills:

Strong negotiation, multi-tasking, communication, and problem-solving abilities in a fast-paced environment.

Systems & Tools:

Knowledge of logistics tools (WMS, TMS, ERP/AS400) and data analysis tools (Excel, SQL, Tableau) is a plus. Fluent in Mandarin is a bonus

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Relocation assistance Vision insurance

Work Location:

In person