Responsible for the scheduling and processing of patients as well as administrative responsibilities at the Onslow Memorial Hospital Rehab Center (Physical Therapy, Occupational Therapy, and Speech Therapy). Customer service. Scheduling patient appointments. Answering telephones and directing calls. Greeting, checking-in, assisting, and processing patients for therapy appointments. Patient registration. Insurance verification, compliance, and authorization processing. Medical records facilitation and maintenance. Faxing and copying records. Facilitating communication between patients, therapists and other staff as appropriate. Providing information to patients on available services. Charge entry. High School Diploma or equivalent.