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CNA/Scheduler
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on North Carolina data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$55,490 / year median in North Carolina
+12% projected growth
Job Description
Maintain a current listing of all resident care employee phone numbers. Maintain daily tardy and absenteeism calendars. Report to Director of Nursing all employees with excess tardiness or absenteeism in accordance with facility policy. Assist employees in accurate completion of forms (i.e., leave and day off requests, time cards, etc.) pertinent to scheduling and staffing. Complete monthly nursing schedule coordinating requests to ensure appropriate coverage of units. Complete and post work sheets/time schedules. Coordinate variances with the Director of Nursing Assist in completion and filing of designated reports in accordance with established policies and procedures. Perform miscellaneous duties pertaining to staffing and assist nursing supervisory personnel as necessary. Answer employee calls regarding staffing/scheduling functions. Prepare written correspondence as necessary. Ensure newly hired nursing staff has time cards and schedules prior to orientation date. Answer applicant calls regarding position availability and coordinate interviews as deemed appropriate. Assist in obtaining nursing care staff information needed for daily posting requirements. Consult with nursing department staff and supervisors concerning the staffing/scheduling needs: to assist in elimination/correction of problem areas, and/or improvement of services. Make written/oral reports/recommendations to the Director of Nursing concerning staffing and scheduling issues. Develop and maintain a good working rapport with interdepartmental personnel, as well as other departments within the facility. Ensure administrative functions are carried out promptly for an efficient operation. Review complaints and grievances pertinent to scheduling and staffing. Make necessary oral/written reports to the Director of Nursing Assist in scheduling follow-up appointments and transportation for residents with doctor appointments. Perform a variety of CNA duties as assigned Obtain Med Aide certification