Collections Staff Scheduler (Raleigh)

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!

Schedule:

Monday to Friday (9:00am - 5:30pm) with on call evenings and weekends Position Overview Prepares departmental staff schedules including adjustments post staff schedule release. Assists with various record review; takes staff call duties as required; assigns resources to drives including staff and assets; assists in assessing blood drive efficiency by calculating the BDER metric for each drive (Collected Units/Staff Productive Hours); and assists in forecasting staff attribute needs and training availability. Essential Functions Prepares departmental staff schedules using HemaCollect Schedules staff hours to accurately schedule and avoid overtime Submits prepared schedule to appropriate Management for approval Promptly communicates staff attendance issues to appropriate Management Enters and communicates post schedule release changes to staff Monitors departmental PTO requests Schedules vehicles and drivers for the blood drives utilizing HemaCollect Prepares blood drive trip sheets and if required, other information needed for a successful drive Reviews daily Mobile Collections QC records Takes on call schedule duties as required Other duties as assigned or required Minimum Qualifications High School Diploma or GED Job related experience is preferred Valid Driver's License with no major infractions and dependable transportation Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to work with all levels and in a diverse work environment Ability to establish and maintain effective working relationships with staff, management, and peers Ability to organize and prioritize workload and meet deadlines Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 50 pounds Sitting, standing, or walking for an extended period Bending and twisting Equal Opportunity Employer Veterans/Disabled