Patient Scheduler (Radiology)- Full Time

Patient Scheduler (Radiology)- Full Time Essentia Health - 3.3 Fargo, ND Job Details Full-time $17.63 - $26.45 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Qualifications Collaborate with healthcare professionals Insurance verification Electronic health records (EHR) management Phone communication Medical scheduling Medical records Data entry Patient interaction Care coordination Referral coordination Entry level Client interaction via phone calls

Full Job Description Job Description:

This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician's order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.

Key Responsibilities:

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients.
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.

Preferred Qualifications:

• Previous patient access representative or scheduling experience preferred.

Education Qualifications:

No educational requirements. Completes designated HBI courses within one year of hire. Employee Benefits at

Essentia Health:

At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Job Location:

32nd

Avenue Building Shift Rotation:

Day Rotation (United States of America)

Shift Start/End:

Rotating Hours ( 6AM, 8AM or 9AM)/Rotating Hours (2:30PM, 4:30PM, or 5:30PM)

Hours Per Pay Period:

Compensation Range:

$17.63 - $26.45 / hour

Union:

FTE:

1

Weekends:

Call Obligations:

Sign On Bonus: