Service Scheduler

Service Scheduler First Rate Plumbing, Heating & Cooling Albuquerque, NM Job Details Full-time $20 - $25 an hour 2 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off 401(k) 4% Match 401(k) matching Opportunities for advancement Qualifications Computer operation High school diploma or GED Computer skills

Full Job Description Service Scheduler Location:

Albuquerque, NM Pay Range:

$20-$25 per hour, depending on experience

Schedule:

Monday-Friday | 8:00 AM-5:00 PM First Rate Plumbing, HeatingCooling has continued to grow throughout Albuquerque and the surrounding areas by building a strong reputation for customer service, professionalism, and quality work. As our company expands, we are looking for a dependable Service Scheduler who wants long-term career opportunities within a stable and growing team. This role is ideal for someone who thrives in a fast-paced office environment, enjoys coordinating schedules and communication, and wants to grow professionally with a company that values employee development. Why Join First Rate? Established and growing company with long-term stability Opportunities for advancement as the company continues to expand Team-focused environment with ongoing support and training Fast-paced role with variety and daily problem-solving Strong company reputation and customer-focused culture Benefits Package 100% employer-paid medical and dental insurance for employees, 401(k) with up to 4% company match, Paid training opportunities, Bonus program, 7 paid holidays,

Paid Time Off:

64 hours in the first year, up to 120 hours with tenure, Bonus Program Key Responsibilities Dispatch and coordinate service technicians throughout the day Schedule customer appointments and update dispatch records Manage service tickets and customer information Coordinate return visits and special-order parts Communicate with customers regarding scheduling and updates Support service operations and assist office team members as needed Required Qualifications High school diploma or equivalent Minimum 2 years of dispatching, customer service, or coordination experience HVAC, plumbing, or related industry experience preferred Strong communication and multitasking abilities Comfortable using computers and scheduling systems Detail-oriented with strong organizational skills Professional, dependable, and team-focused attitude