Business Operations Partner - Hands-on operating partner to the owner Specialized Skincare Manufacturer Cincinnati, OH The Role We are a specialized skincare manufacturer looking for a sharp, organized partner to work alongside the owner and help keep the business moving forward. This is not a traditional executive assistant role, and it is not a lab or production-lead role. This person sits in the middle of the business — connecting the owner, clients, vendors, production, quality, and day-to-day operations. You will take priorities, problems, and unfinished work and turn them into clear action and completed results. Some days you will manage the owner's priorities and follow up with clients. Other days you will chase a vendor, organize production paperwork, or help stand up a new system. You will see how the entire business works and have a hand in improving it. We will teach you the skincare and manufacturing industry. We need someone who is smart, fast, trustworthy, and has a bias for action. What You Will Do Be the owner's trusted operating partner Track priorities, commitments, decisions, and follow-ups so nothing gets lost Take an assignment from idea to completion with minimal direction Identify what needs attention before it becomes a problem Handle confidential information with care — formulas, financials, and client relationships Take whatever the business needs that day and finish it without being chased Keep clients and projects moving Own follow-ups with key clients to ensure production needs stay on track Coordinate vendors, quotes, orders, and internal handoffs Coordinate the business Organize documents, schedules, batch records, and project lists so information is easy to find and act on Help implement and keep clean our MRP / quality systems — turning goals into simple, usable process Support daily operations: scheduling, task tracking, cost awareness, and communication across the team Who This Is For The person who wins this role is organized under pressure, writes and speaks clearly, and treats unfinished work as a personal problem. You do not need to already be a chemist or plant manager.

You might be:

An executive assistant or office manager who is bored of calendar-only work and wants real operating responsibility A project coordinator, operations coordinator, or chief-of-staff type from a small company Someone from cosmetics, CPG, manufacturing, or a regulated product environment who wants a broader seat next to the owner A strong generalist who learns fast and has a track record of taking messy work and making it clean What You Need Proven ability to take a task and finish it with little direction Excellent organization, follow-through, and written communication Comfort dealing with people — clients, vendors, and teammates — professionally and directly Discretion and high integrity. You will have access to the inner workings of the business Willingness to work on-site in Cincinnati and learn a production environment Solid computer skills (Microsoft Business 365, Office; Excel comfort is a plus) Nice to Have — Not Required Background in cosmetics, skincare, formulation, or manufacturing Familiarity with FDA / GMP, quality systems, or regulated products Experience supporting a founder or owner in a small company Experience implementing or using inventory, MRP, or quality software What We Offer A real seat next to the owner — not a siloed admin desk Health insurance, paid time off, and a retirement plan Performance bonuses tied to results, client success, and systems work Direct mentorship in the business of skincare manufacturing How to Apply Apply with your resume. Please answer the application question about a messy task you finished — that example matters more than a perfect industry resume. Ability to commute to Cincinnati, OH 45237 is required. Authorized to work in the United States.

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

Health insurance Paid time off Retirement plan Application Question(s): Tell us about a time you were given a messy, unfinished task and how you drove it to done. What was the task, what did you do, and what was the result? Ability to

Commute:

Cincinnati, OH 45237 (Required)

Work Location:

In person