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VM
Venetian Marina
Marina Operations Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Scheduler / Operations Coordinator
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Based on Ohio data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$49,804 / year median in Ohio
+8% projected growth
Job Description
About the Role We're looking for an organized, outgoing professional who enjoys connecting with people, building relationships, and supporting a growing marina community. As our Operations Coordinator you'll help create a welcoming and positive experience for boaters while keeping customer information, engagement, and communication on track. This is a role for someone who can comfortably balance the people side of the business with the details behind the scenes. From building relationships with long-term marina guests to managing customer records and contracts, you'll help ensure both our guests and day-to-day operations are well taken care of. Schedule & Availability This is a full-time, year-round position working five days per week. To support our busy months, team members must be available to work at east one weekend day (Saturday and/or Sunday) during the marina peak season and some summer holidays. Daily Duties Build and maintain strong relationships with marina boaters. Serve as a welcoming and knowledgeable point of contact for guests, prospects, and vendors. Support sales efforts for both contracts and service department by responding to inquiries and following up with prospective customers. Communicate with guests regarding renewals, events, marina updates, and policy changes. Maintain accurate customer records and keep important documents timely and organized. Assist in resolving guest concerns with professionalism and a positive attitude. Help identify opportunities to improve guest experience and strengthen long-term customer relationships. Assist with general administrative and bookkeeping responsibilities. What We're Looking For Someone who enjoys working with people and building lasting relationships. Strong organizational skills and attention to detail. A confident and friendly communicator. Comfortable with sales, follow-up, and customer out-reach. Able to manage multiple priorities and keep things moving. Experience in customer service, hospitality, and marine is a plus.