Job Overview We are looking for a friendly, dependable, organized, and proactive Scheduling Coordinator who enjoys helping people and thrives in a busy office environment. This position is a key part of our patient experience. Answering phones and taking excellent care of our patients over the phone is a major responsibility of this role. We are looking for someone who is comfortable communicating with patients, stays positive under pressure, and can confidently manage multiple priorities. What You'll Do Answer incoming calls promptly and professionally and provide exceptional patient service. Schedule, confirm, reschedule, and coordinate patient appointments. Make outgoing calls to patients when appointments become available. Monitor the next day's schedule throughout the day and respond quickly to cancellations and openings. Review tomorrow's schedule at the start of the day, before lunch, midafternoon, and one hour before leaving . Use and maintain the office Call List to help fill openings. Look at the entire day's schedule when making changes to avoid simply moving an opening from one time to another. Take ownership of scheduling problems and work to resolve them quickly. Communicate with leadership when a scheduling issue requires additional assistance. Work as part of a team to keep the schedule organized, productive, and running smoothly. We're Looking for

Someone Who Is:

Excellent on the phone and genuinely enjoys helping patients. Friendly, professional, and confident when communicating. Organized and able to multitask in a fast-paced environment. A self-starter who sees a problem and takes action. Comfortable making outgoing calls and following up with patients. Detail-oriented and able to accurately manage appointment information. Calm and solution-oriented when last-minute changes occur. A team player who communicates well with coworkers. Dependable, punctual, and willing to learn. Dental office experience is a plus, but we are willing to train the right person.

Pay:

$23.00 - $27.00 per hour Expected hours: 38.0 - 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person