Service Coordinator/Scheduler Custom Movers Services Stow, OH Job Details Full-time $16

• $17 an hour 1 day ago Benefits Health insurance 401(k) Paid time off 401(k) matching Flexible schedule Qualifications Computer operation Customer communication High school diploma or GED Organizational skills Time management Office experience Full Job Description Company Overview Custom Movers Services, Inc.

(CMS) is seeking a dependable, organized, and detail-orientated individual to join our team as a full-time Service Coordinator/Scheduler. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and communicating with people. The ideal candidate does not necessarily need prior scheduling experience. We are looking for someone who possesses the initiative and desire to learn our processes and grow within our Service Coordination team.

Position Overview :

Coordinates service technicians to various locations and maintains professional communication with our customers. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities throughout the day. The chosen candidate will work closely with technicians, customers, and CMS team members to ensure services are scheduled timely and accurately.

Responsibilities:

• Learn and follow CMS procedures, service standards, and communication expectations.
• Receive incoming service requests and gather information to schedule services.
• Coordinate technician assignments based on urgency, availability, and proximity.
• Communicate with technicians regarding schedules, job details, and customer needs.
• Schedule service requests and communicate appointment details to CMS customers.
• Maintain accurate records of service calls, including detailed notes and documentation.

Qualifications:

• High school diploma or equivalent required.
• 1 year of customer service experience in an office environment preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize responsibilities, and stay organized in a fast-paced environment.
• Basic computer skills and the ability to learn new software and systems.
• Dependable, punctual, and able to work effectively as part of a team.
• A willingness to learn and develop within their role is essential.

Benefits:

Flexible schedule, health insurance, paid time-off, 401K.

Schedule:

Candidate must be able to work a flexible schedule.

• 8-hour shifts
• 8-4:30PM / 9:30-6PM / 10-7PM / 11:30-8PM.

Pay:

$16.00

• $17.00 per hour Expected hours: 40.0
• 48.

0 per week

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off

Work Location:

In person