Job Summary Love leaving a lasting first impression? Join our growing team! In this role, you will be primarily making outbound calls to inquiries we have generated for a new roof replacement. As the first point of contact for our inquiries, having that bubbly, fun personality on the phones is a must! We are a small, family owned company. We do not want any of that polished corporate sounding calls. Make a connection, leave an impact. We are looking to hire for weekday afternoon-close and weekends afternoons. Which Weekdays are flexible for the right person, hours would be 3-7. Weekends are a must, but what time is flexible. We need 4 hours each day covered, between 10am - 4pm. Pay is hourly plus an aggressive performance bonus plan.
Hourly range:
$22/hr - $25.50/hr
Bonuses:
A:
$20/qualified inspection completed (demo) by our estimating team
B:
Efficiency bonus: Up to +$6/demo additional for rate at which you are setting inspections
C:
0.1% of monthly net sales from your scheduled demo's. You will use our CRM system to efficiently schedule roofing inspections, coordinate with clients, and ensure a seamless customer experience. Your proactive communication skills and ability to manage outbound calls will drive appointment setting and foster positive client relationships. This position offers an exciting opportunity to contribute to a fast-paced sales environment focused on growth and customer satisfaction. Duties Utilize sales automation technologies and CRM software to manage and prioritize outbound calling campaigns for roofing inspection scheduling. Conduct warm calling to prospective clients, effectively communicating the value of roofing inspections and scheduling appointments with professionalism and enthusiasm. Follow up with clients to confirm appointments, reschedule as needed, and address any concerns promptly via phone or CRM system. Collaborate with the sales team to optimize call strategies, improve outreach efforts, and adopt new sales technology tools for increased efficiency. Maintain accurate records of all interactions within the CRM system, ensuring data integrity and seamless workflow management. Skills Strong negotiation and listening skills. Proficiency in CRM software Experience with sales automation technologies and outbound calling strategies to generate leads and close deals. Demonstrated ability in customer service, client communication, and warm calling techniques to build rapport quickly. Knowledge of sales process stages including deal closing, consultative selling approaches, and using sales technology adoption effectively. Call center experience or phone communication expertise that supports high-volume outbound campaigns. Join us and become an integral part of a vibrant team dedicated to delivering exceptional service!