Responsibilities

• Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPs).
• Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.
• Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.
• Monitor package deliveries to ensure accurate tracking and on-time performance.
• Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.
• Analyze performance metrics and identify opportunities for process improvement.
• Ensure DSPs comply with company policies, contractual agreements, and industry standards.
• Collaborate with internal teams to develop and align on delivery strategies. Requirements
• Fluent in English, preferably knowing Mandarin
• Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).
• Strong negotiation, communication, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with logistics systems and industry regulations is preferred
• Educational background in logistics, supply chain management, analytics, engineering, or a related field is a plus.

【岗位职责】 负责评估、引入配送服务合作伙伴（DSP），并建立长期合作关系。 与DSP进行合同及服务价格谈判，确保获得高性价比的优质配送服务。 为DSP提供日常运营支持，解决问题，保障配送流程顺畅。 监控包裹配送状态，确保信息准确追踪与准时送达。 及时处理配送相关问题，以维持高水平的客户满意度。 分析运营绩效数据，识别流程改进机会。 确保DSP遵守公司政策、合同约定及行业标准。 与内部团队协作，共同制定并协调一致的配送策略。 【任职要求】 普通话与英语流利。 具备物流运营、供应商管理或相关领域经验（有DSP合作经验者优先）。 出色的谈判、沟通及解决问题能力。 能在快节奏环境中有效管理多项任务并确定优先顺序。 熟悉物流系统及行业法规者优先。 物流、供应链管理、数据分析、工程或相关专业教育背景者优先。

Pay:

$21.00

• $24.

00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Warehouse:

1 year (Preferred)

Language:

English (Required) Mandarin (Preferred)

Work Location:

In person