Appointment Setter - Warm Leads (Up to $30/hr) Porter Family Exteriors | Media, PA (Onsite) | Full-Time Join a company that's actually growing — and grow with it. Porter Family Exteriors has been transforming homes across Southeast PA and South Jersey since 1976. We're a family-owned business that just landed on the Inc. 5000 list of America's fastest-growing private companies (2025) — and our success is built on the people who pick up the phone every day. We're not asking you to cold call strangers. Every lead you'll work is warm — someone who already raised their hand and wants to talk to us. Your job is to simply get them on the calendar. This is also a place people build a career, not just take a job. Our own owner started out sweeping job sites and worked his way up to running the company. That "grow from within" mindset is still how we operate today — our team sticks around (avg. tenure of 4.5 years) because there's real room to move up into sales, operations, and leadership roles. What You'll Do Contact warm, inbound leads by phone, text, and email — scripts, templates, and automations do the heavy lifting so you can focus on the conversation Book qualified appointments and keep the CRM (Job Nimbus) clean and accurate Work the evening prime-time window (part of your shift is 5-7 PM, when homeowners actually pick up) Re-engage stalled leads and manage automated text follow-ups Jump on overflow inbound calls and check lead portals throughout your shift What You'll Bring Strong phone presence — people like talking to you Sharp attention to detail (spelling and accurate data entry matter here) 2-5 years in call center, scheduling, customer service, or sales (preferred, not required if you're coachable and hungry) Comfort learning new systems and software quickly A team-first attitude — you'll work closely with our sales and marketing teams daily Pay & Schedule Base pay: $20/hour , plus performance bonuses for appointments you complete Hit your schedule quota, and average earnings jump to $30/hour Monday-Friday, 11:00 AM - 7:00 PM (no weekends) Benefits 401(k) with 3% company match Health insurance Paid time off Why Porter Inc. 5000 honoree (2025) — one of the fastest-growing companies in the country James Hardie Elite Preferred and GAF Master Elite contractor — a title held by only 2% of roofing contractors nationwide Three offices (Media & Willow Grove, PA; Cherry Hill, NJ) and still expanding A genuinely close-knit team where, as our own employees say, "the name says it all — we're like family" Our Core Values Mindset — If we're not moving forward, we're moving backward. No room for complacency. Initiative — Tackle challenges now, not later. Commitment — Support each other and create a positive experience for the team and the customer. Accountability — Own your work, decisions, and actions. Ready to build a career, not just clock in? Apply today.

Pay:

Up to $30.00 per hour

Benefits:

401(k) matching Health insurance Paid time off Application Question(s): This role requires working on-site Monday-Friday from 11 AM to 7 PM. Are you able to commit to this full-time, in-person schedule? Do you have experience working within a CRM system? Do you have experience making high-volume outbound calls? Do you have at least 2 years of experience in appointment setting, call center work, customer service, or a related phone-based role?

Work Location:

In person