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UPMC

Scheduling Coordinator- Radiology (Full-Time), UPMC

Entry-Level JobVerifiedNo experience needed
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Job Description

Purpose:
Join Our Radiology Team as a Scheduling Coordinator! Are you a master of multitasking with a knack for keeping things running smoothly? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to make a difference? If so, our Radiology Department is looking for you! As our Scheduling Coordinator, you'll be the core of our team, ensuring that our patients receive top-notch care with precision and a smile. Ready to bring your organizational skills to our dynamic team? Apply now and let's make a positive impact together!
Responsibilities:
Coordinate and schedule new, return, and follow-up patient appointments, evaluations, testing, and clinic visits in a timely manner. Answer and route incoming calls, respond to inquiries, and provide exceptional customer service to patients, families, physicians, and staff. Collect, verify, and enter patient demographic, financial, insurance, and appointment information into
EPIC/EMR
systems. Serve as a liaison between patients, families, physicians, nurses, and referring offices to ensure effective communication and follow-up. Maintain, retrieve, and safeguard patient records while ensuring compliance with confidentiality and release-of-information regulations. Prepare correspondence, reports, forms, letters, and other administrative documents as needed. Coordinate communication with referring physicians and offices regarding scheduling, appointments, and patient follow-up requirements. Manage office operations including greeting visitors, maintaining supplies, handling photocopying requests, and supporting departmental administrative needs. Provide coverage and administrative support for departmental staff, including assisting with secretarial functions and scheduling activities. Promote a positive patient experience by demonstrating professionalism, service excellence, and knowledge of available healthcare services and financial assistance programs.
Schedule:
This position will work 8-hour shifts, Monday-Friday. The shift start times range from 7:30AM, 8AM, 8:30AM, to 9AM.