Employe Support Specialist EDUStaff, LLC - 4.1 Portland, OR Job Details Full-time From $22 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance Referral program Qualifications Live chat Spanish Word processing English High school diploma or

GED Full Job Description Hours :

Monday - Friday, 7:30 am - 4:00 pm (40 hours per week) After 90 days of employment, employee will be eligible to work a hybrid schedule (three days in office/two days from home)

Summary:

The Employee Support Specialist will handle and support various aspects serving our school district clients and substitute employees within the assigned region.

Responsibilities:

Responsible for answering incoming calls and responding to live chat inquiries regarding various topics to assist our employees and district clients. Manage incoming applications for assigned region. Follow up with employees to obtain needed information and make changes/modifications to employee files. Answer incoming calls regarding various topics in assisting our employees/customers. Communicate information to districts and employees on various company initiatives. Other job-related duties as assigned. Handle employee/customer inquiries via online help tool or email.

Qualifications:

High School Diploma required; Associates preferred Previous reception or phone customer service experience. Experience in dealing with customers' needs. Knowledge of word processing programs and typing. Demonstrated ability to effectively communicate both verbally and in writing. Ability to be able to problem solve and troubleshoot with clients/employees. Bilingual preferred (English/Spanish)

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Work Location:

Hybrid remote in Portland, OR 97223